Medical Manager
Resume:
NAME: DIVYA MADANAGOPAL
*** ***** **., ***** *********
New Jersey - 08902
Hand Phone: 732-***-****
*****-**@*******.***
Page 1
OBJECTIVE
To obtain a challenging position to my ability with my knowledge and skills paving continuous growth and increase responsibility.
EDUCATION
BA., English Literature
Medical Transcription Training
SAS Clinical Programming
EXPERIENCE
Provide administrative support to a department and/or Manager. Project a professional company image through in-person and phone interaction.
Over 10 years of experience in transcription/quality analyst in all fields of Medicine for US-based clients.
Proficient in advanced medical terminologies.
Knowledge of HIPAA and privacy regulations.
Proficient in ICD-10/CPT codes.
Experienced in prior authorization and submitting claims for medical billing.
Strong managerial, leadership, and interpersonal skills.
Act as the main technical liaison for EMR between technical team and Physicians.
Serves as “expert” resource for physicians.
TECHNICAL QUALIFICATION
SAS Tools: SASV9, SAS/BASE, SAS/ACCESS, SAS/SQL,
SAS/MACROS, SAS/GRAPH, SAS/STAT, SAS/REPORT, SAS/ODS.
Operating Systems: Windows98/2000/XP
Languages: SAS, SAS Enterprise Guide.
Office Tools: MS-OFFICE, Word, Excel, PowerPoint, HTML.
SKILLS & STRENGTHS
Quick learner, keen to learn and improve skills.
Very efficient, confident, punctual, dependable, and mature.
Excellent organizational and time management skills.
Excellent technical skills.
Excellent research skills.
Keyboarding skills of 70 – 75 wpm.
Flexible team player who thrives in fast-paced environments.
Clinical Information Manager – Dr. Rakesh Sahni – Interventional Cardiology (Current) Clark, New Jersey, USA – (since March 2015) – Full-Time
Working as clinical information manager in a very fast paced environment to physician, gathering information for patient visits and partnering with physician to deliver effective patient care. Documentation of patient history including:
121 Perry Dr., North Brunswick
New Jersey - 08902
Hand Phone: 732-***-****
*****-**@*******.***
Page 2
Patient medical history and physical exam
Procedures and treatments performed by physician.
Patient education and explanations of risks and benefits.
Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
To ensure accurate demographic and clinical data in electronic patient records and other relevant clinic databases.
Assists physicians and others with using EMR to correct and complete documentation and authentication. Works one-on-one with physicians to understand EMR applications and resolve workflow issues.
Prepare referral letters.
Expert understanding the usage of ICD-10 codes. Maintain optimal standard of coding and assure uniformity of coding for compliance and reimbursement.
Expert securing prior authorizations for the cardiovascular procedures.
Working in a professional environment.
Medical Office Administrator & Medical Scribe – Dr. Simhadhri Gupta, LLC (Neurology) June 2014 – September 2015 (part-time)
Scribe patient records.
Creating and updating patients’ electronic health records
Managing the day-to-day operations of a medical facility
Scheduling and coordinating appointments
Verifying patient insurance
Completing and submitting insurance claims
Preparing correspondence between medical providers and their patients
Providing quality customer service to patients
Working in a professional environment.
Medical Scribe Quality Assurance Auditor – (Full time) (May 2010 – July 2014)
CMAGScribe - http://www.cmagscribe.com/
A quality-centric enterprise with core competency in the specialized area of transcription services with production of voice-based transcription since 2003 delivering medical transcription solutions to US-based health systems, multispecialty hospitals, clinics, group practices and individual physicians.
Performing random audits to ensure quality transcription work to consistently maintain accuracy score of 99% or higher.
Editing stat reports. Editing all worktypes including consultation, op note, clinic/progress note, discharge summary that includes all specialties.
Recognize, interpret, and evaluate inconsistencies, discrepancies, and inaccuracies in medical dictation and appropriately clarify and flag or report them, as needed.
121 Perry Dr., North Brunswick
New Jersey - 08902
Hand Phone: 732-***-****
*****-**@*******.***
Page 3
Senior Medical Scribe Editor/Supervisor, (February 2005 – September 2009)
SPI Technologies Pvt. Ltd, Nashville, Tennessee, USA – http://www.spi-global.com
SPi Global is one of the world’s largest and most diversified Knowledge Process Outsourcing (KPO) and Customer Relationship Management (CRM) service providers in the industry in terms
of clients, geographic presence, and capabilities. It has been awarded as No. 1 in Publishing Outsourcing declared by Black Book of Outsourcing Survey. The company has over 14,000 employees in 24 locations in North America, Europe, and Asia.
Language Transcribed : English
Editing RAD/ONC files.
Editing pathology reports including clinical pathology and hematopathology.
Editing stat reports.
Supervising and managing a team.
Editing RAD/ONC files.
Editing pathology reports including clinical pathology and hematopathology.
Editing stat reports.
Supervising and managing a team.
Medical Transcriptionist – (March 2001 – January 2005)
Heartland Information Services, Toledo, Ohio USA – www.heartlandis.com
Heartland KG Information Services is a premier medical transcription provider, offering the expertise and scalable capacity to meet the range of transcription needs. Technology – GEMSTAR, Tracker Plus. Heartland has developed the industry’s clearest definitions of quality to help minimize errors and blanks in medical reports. Heartland’s corporate headquarters is located in Toledo, Ohio, with transcription centers in Bangalore, Coimbatore, Chennai and Delhi, India.
Language Transcribed : English
Job Location: India
Transcribing all acute care notes including operative, consultation, progress notes.
Transcribing ER notes, discharge summary, procedure notes, hyperbaric notes, EEG, EMG.
In-depth experience in transcribing all work types
Transcribing all specialties including ophthalmology, GI/GU, cardiology, pulmonology, orthopedics, ENT, psychiatry, rheumatology, neurology, radiology and oncology.
Transcribing RAD/ONC files for 3 years.
Transcribing stat reports.
Transcribing files as per the requirement that would be DIRECT DELIVERABLE with 98% accuracy level.
Transcribing pathology reports including clinical pathology and hematopathology.
121 Perry Dr., North Brunswick
New Jersey - 08902
Hand Phone: 732-***-****
*****-**@*******.***
Page 4
OTHER RELEVANT
EXPERIENCE
A volunteer of social service organization and orphanage in India (Aashna Childrens Home, home to save the children).
PERSONAL INFORMATION
Gender Female
Nationality Indian
Religion Hindu
Marital Status Married
Languages Known
To Write English and Tamil.
To Read English and Tamil.
To Speak English, Tamil and Telugu.
Interests
Web savvy, Singing, Dancing, Blogging, Photography.
Contact this candidate