Customer Service

Location:

Posted:

June 03, 2016

VALERIE M.RAY

Philadelphia, PA 19143

***********@*****.***

EXPERIENCE

Customer Service Respresentative, InspiriTec

**/**** – 03/2016

Philadelphia, PA

Answered customers telephone calls regarding healthcare forms.

Provided friendly advice for customers.

Responded to questions and concerns about services.

Refund Coordinator, Zotec Partners, cbiz

08/1999 – 03/2015

Bala Cynwyd, PA

Sorted and filed refunds for various hospitals.

Randomly QA and approved all refunds.

Provided manager daily with a detailed list of all refund errors.

Enumerator/Clerk, United States Census Bureau

03/1999 – 04/1999

Philadelphia, PA

Sorted and filed residents information.

Maintained and updated filing, inventory mailing and database system, either manually or using computer.

Interviewed residents to verify addresses and verified enumerators address list.

EDUCATION

Private Industry Council

Philadelphia, PA

Vocational/Technical Certificate

Major: Work Readiness Program

John Bartram High School

Philadelphia, PA

High school graduate or equivalency certificate (GED)

Major: Business

QUALIFICATIONS AND ACHIEVEMENTS

Business Software Applications

Microsoft Office

Good Math Skills

Filing (alpha/numeric)

Light data entry

Good Communication skills