Customer Service Manager

Janetta Nelson

**** *. ****** **** *****, Rialto, Ca 92376

909-***-**** ***************@*****.***

Objective

Performance driven Accountant professional with six successful years of administrative and accounting services and working in fast-paced office operations. Seeking to further my career in Accounting while utilizing my skills and education to become a great asset to your company.

Skills

Analytical Skills

Data Entry

Cash Handling

Microsoft Word, Excel, Outlook, PowerPoint

Communication Skills

Service Oriented

A/R and A/P

Education

Bachelors of Science Degree in Accounting ` July 2015

Everest University

Work experience

Household Management Specialist 2003- 2012

At Home-Rialto, CA

Implement and manage efficient household budgets and processes.

Manage communications with landlord, property manager, vendors and contractors.

Develop and explore strategies for additional revenue generation.

Manage supplies and utilities.

Coordinate and research opportunities for family outings, trips and vacations.

Plan, decorate and host parties and events

Customer Service Cashier 2002 – 2003

Walmart-Rancho Cucamonga, Ca.

Maintained high standards of customer service during high-volume, fast-paced operations.

Assisted management with inventory control and stock ordering.

Closing and opening register and making documentation of short/overages

Built loyal clientele through friendly interactions and consistent appreciation.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Handled currency and credit transactions quickly and accurately.

Stocked/cleaned front register goods for sale

Administrative accounting assistant 1993-1996

Kaiser Permanente-Los Angeles, CA

Prepared department documents for bids and grants needed for funding of research projects.

Prepared monthly minuets and department expense reports.

Answered phones, Scheduled patients appointment and order office and medical supplies

Managing and maintaining budgets, as well as invoicing

Compose, type, and distribute meeting notes, routine correspondence, and reports

.

Accounting clerk/ office manager 1991-1996

Lomax and Associates, Los Angeles, Ca.

Managed attorneys, paralegals and law staff. Assisting filling of documents with Superior and Federal courts.

Preparing office expenses, payroll and correspondence with other law firms and courts.

Input type vouchers, invoices, checks, account statements, reports, and other records.

developing and implementing new administrative systems, such as record management

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