Management Information Technology

Peter Paul

**** ******* ***** **********, ** ****3

484-***-**** *********@*****.***

Information Technology Executive

Enterprise IT Leadership Mission-Critical Systems Change Management Project Management

Leader. Mentor. Innovator...High integrity, focused and driven leader actively pursuing an executive opportunity where strategic vision, decisive management style, and expertise in leading the strategic direction of enterprise IT infrastructure development, applications support, change management, and projects will be held at a premium.

Transformational Leader credited with building and managing highly effective teams of cross-functional professionals, with the unique ability to overcome objections, build consensus, and drive winning results through synergy; presently directs 15 developers, project managers and business analysts dedicated to addressing change management issues for eBay Enterprise.

Effective Communicator with the ability to convey complex ideas to audiences of diverse background, education, and technical exposure. Well versed in establishing relationships of trust and confidence at all levels to align IT initiatives with business objectives.

Leadership and Executive Management Qualities

Effective Enterprise Technology Management

Exceptional Project Management Expertise

Aligning IT Initiatives with Business Goals

Enterprise IT Change Management

Leading Support of Critical Software Systems

Creating Standards and Best Practices

Continuous Integration/Continuous Delivery (CI/CD)

Building and Leading Strong Technical Teams

Defining and Executing IT Strategy

Managing SOX Compliance Issues

P

rofessional History

2006 to Present: eBay Enterprise, King of Prussia, PA

- Release Manager/Change Control/Information Security/Project Manager

Fulfills a critical role contributing to the success of multiple IT systems at this leading provider of e-Commerce and interactive marketing services to hundreds of industry leading retail corporations in North America and Europe, with a focus on overseeing change management. Maintains authority over the change management process affecting adjustments in information systems, software releases, technologies, and processes.

Directs the efforts of a high performing team of 15 developers, project managers and business analysts, with accountability for all hiring, performance management, and professional development.

Revolutionized the change management process, replacing a legacy system based on Excel spreadsheets with modern change control tools, complete with automated processes, coupled with formal SOX controls.

Facilitated the development of an e-Commerce technology platform featuring an online store, multichannel order management, payment processing and operations.

Championed the adoption of a series of process improvements that captured increases in adoption, utilization, and proficiency across all areas of the business; collaborated with project managers to lead the integration of change management principles into individual project plans.

Introduced a structured change management strategy and methodology that integrated all Information Systems departments, leveraging ITIL principles to ensure consistency and standardization.

Pioneered the launch of a Change Advisory Board, formed to manage incoming IT change requests while defining and implementing a formal decision flow to govern the review and response to those requests, as determined by the predicted impact of each change; additionally, led the development of an escalation process based on the priority of each requested change.

Collaborates with subject matter experts to envision, develop, and implement a standard process for planning, testing, and deploying approved changes; built metrics to track the adoption, utilization, and level of compliance with established change management processes.

Peter Paul

1092 Bayless Place Norristown, PA 19403

484-***-**** *********@*****.***

2006 to Present: eBay Enterprise, King of Prussia, PA (Continued)

Contributes additional service and expertise leading Sarbanes-Oxley, SAS70, and PCI compliance initiatives; innovated a risk-based audit approach adopted by eBay and all of its subsidiaries.

2002 to 2006: Stroehmann Bakeries, Harrisburg, PA

- Director of Information Systems, Integrator

Led all vision, strategy, and execution for all facets of information systems at this leading provider of baked goods, supporting 24/7 data processing across 10 locations.

Recruited with a mandate to lead the $100MM transition of a legacy OS/390 system to a custom online client-server AS/400 system used by George Weston Bakeries, a subsidiary of Canada's largest food processing and distribution company; successfully migrated all 10 corporate locations to the proprietary system.

Maintained accountability for requirements gathering, project planning, vendor management, quality assurance, integration, and end user training; coordinated and led on-site sessions at 15 production locations to train personnel on the use and functionality of the ERP system and the new online interface.

Facilitated the flow of key information and communications between stakeholders in the business and technology groups across multiple locations; leveraged expertise in Microsoft Project to schedule and update weekly project plans.

2000 to 2002: BigChalk.com, Berwyn, PA

- Senior Data Warehouse Architecture and Business Analyst

Successfully coordinated and executed a broad array of technology projects at this provider of digital learning resources for the K-12 education market, collaborating extensively with executives, IT specialists, data warehouse personnel, and members of Sales, Operations, and Accounting.

Led the integration of Sales and Accounting applications with an Oracle database, defining business requirements through interviews with department heads and assuming a lead role in the development of high-level design requirements and specifications.

Applied an XML procedure to automate multiple sales and accounting functions, leading to the merger and integration of the APPLIX sales application, Great Plains accounting platform, and an Oracle database.

Early Career

Senior Application Development Lead, Maaco Enterprise, King of Prussia, PA

Director of Information Technology Operations, JCI Data Processing Inc., Cinnaminson, NJ

Education & Professional Development

Eilm University

Master of Business Administration in Information Technology

V.R. University

Bachelor of Science Degree in Accounting

Professional Development

Information Security in Information Technology

Project Management

Oracle Corporation: Oracle Database 11g: SQL Fundamentals

Oracle Corporation: Oracle Database 11g: Administration I

Professional Program, IBM Cognos 10 BI Author Series: 612

Professional Program, IBM Cognos 10 BI Administrator Series: 622

Computer Programming Certificate: COBOL II, RPG, Assembly, Basic, FORTRAN

IT Courses: Basic Windows NT, PL/SQL, PRO*C, Oracle 7x, C++, Power Builder, and Visual Basic

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