Engineering Customer Service

Nicholas A. Barnett

* * * * * m m i t P o i n t e W a y . A t l a n t a, G A 3 0 3 2 9 C e l l : 4 1 0 - 935- 6037 n b a r n e t t 7 1 @ g m a i l . c o m

H y b r i d T e c h n i c a l S p e c i a l i s t a t P a r k e r H a n n i f i n s e e k i n g p o s i t i o n i n t h e a r e a o f :

M E C H A N I C A L / S Y S T E M S E N G I N E E R I N G A Hybrid Technical Specialist at Parker Hannifin with two years of experience seeking new opportunities within the field of mechanical/systems engineering. My experience encompasses hybrid automotive systems and designs, hydraulic systems, aftermarket product training, team project management and business/client communications. I’m reliable energetic, goal and performance oriented. Skills

System Analysis

Dynamics of Machines

Mechanics of Materials

3D CAD Modeling

Hydraulic Systems

Hybrid Automotive

Technologies

Manufacturing

Processes

Project Management

Business

Communications

Experience

Parker Hannifin Hybrid Drive Systems Division: Hybrid Technical Specialist – U.S. Southeast Region 1/15/2014 to Present

Manage largest HDS production fleet through customer and distributor networking and communication throughout the Southeast United States including Miami, Atlanta and Orlando regions.

Experience coordinating product launches and training with new technologies in both private and municipal industries.

Developing methods for investigation and diagnosis of automotive, electrical and hydraulic systems through the use of engineering tools and product management.

Experience with product manufacturing and warranty process procedures

Work cross functionally with Engineering teams to reduce cost of quality and improve current product sustainability.

Developing foundation for service parts manual through the process of modifying and creating part drawings through the use of Autodesk Inventor. Mid-State Technical Contracted to Parker Hannifin: Systems Test Engineer 11/5/2012 to 1/15/2014

Developed business and customer communication skills by providing support for field pre- production units, distributors and customers within the Atlanta region.

Possesses hands on experience with hydraulic systems and hybrid automotive technologies by troubleshooting and diagnosing hydraulic hybrid systems for both production and pre-production units.

Experienced coordinating and establishing tool, equipment and product training while working closely with customers and distributors.

Developed independent work and communication methods while working from a remote location by assisting sales efforts, coordinating meetings/trainings and establishing product servicing schedules.

West Virginia University

08/2011 to 05/2012

Knowledgeable within the fields of finite element analysis, heat transfer, automatic controls and manufacturing processes.

Possesses basic knowledge and capabilities within manufacturing processes that include welding, casting, and 3D rapid prototyping.

WVU Alternative Fuel Vehicle Program

Developed basic hands-on engineering techniques through the application of automotive high voltage wiring systems, fuel tank assembly and car lift certification.

Possesses knowledge of wiring schematics and automotive component layouts.

Developed leadership abilities, through small group management along with leading budget and inventory organization.

Experience with technical writing through coauthoring the ASME International Mechanical Engineering Congress and Exposition Technical Paper: Regional Strategy for the Implementation of Natural Gas as a Transportation Fuel. 8/2010 to 05/2011

Knowledgeable within the fields of material mechanics, dynamics, intermediate flight/incompressible aerodynamics, basic electrical engineering studies, the dynamics of machines, thermodynamics and the analysis of engineering systems. 08/2009 to 07/2010

Developed basic engineering skills through the study of general physics, static analysis, introductory flight dynamics, and mechatronics.

Continued communication practices with the study of organizational and business communication skills.

WVU Sounding Rocket Payload Research Project

Performed 3D modeling and analysis using Solidworks, developing payload design to assist team with payload constraints and component organization.

Designed and implemented RF radio board and transmitter, to allow data recording capability. 08/2008 to 05/2009

Performed general mathematical and engineering practices through the use of Calculus and the introduction of basic engineering problem solving principles.

Possesses good communication techniques which include nonverbal, public and nonverbal studies. Vector Marketing Corporation: Independent Sales Representative 5/2009-8/2009

Developed one on one personal communication skills and customer service working with clients and product sales techniques.

Assisted in training of new employees to develop their business and communication skills. Brimrose Corporation of America: Engineering Intern 5/2011-8/2011

Used CAD modeling and hands-on techniques to design and modify products exterior casings.

Tested outgoing acousto-optic products using impedance matching to ensure products were up to client standards.

Education

West Virginia University Northeast High School

Morgantown, WV/US 1121 Duvall Highway

Bachelor’s Degree – 5/2012 Pasadena, MD. 211**-****-***-Semester Hours High School Diploma

Major: Mechanical Engineering

Minor: Communications

Computer Information Technology Skills

Proficient in use of most major computer systems, spreadsheets applications, multiple CAD/Finite Element programs and word processing applications, including but not limited to: Microsoft Office 2010, Mototune, MatLab, Uniplot, Solidworks, AutoCad, Autodesk Inventor

Honors, Awards, and Special Achievements

Student Member of the Society of Automotive Engineering: 2012

Boy Scouts of America Eagle Scout Troop 870: 2008

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