ERIKA N. DORTY

**** ***** ***** **********, ** **302

318-***-****

acu1na@r.postjobfree.com

Objective: To obtain employment with a stable company where I can utilize my skills as well as grow with the company. I have past experience dealing with customer service, financial, and organizational skills. A proven ability to develop effectively and efficiently as a team leader, as well as the ability to quickly learn and implement new concepts into daily operations that would benefit the company.

EMPLOYMENT HISTORY:

CHRISTUS St. Frances Cabrini Hospital {Patient Access Representative} Aug. 2012 – Present

Ensure that all data entry is accurate including demographic and financial information, verification of insurance for each patient account. .

Register patients, collect co-pays and deductibles, verify insurance, run medical necessities reports, answer phones and other duties as requested.

Welcome guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.

Rehab Services of Cenla {Mental Health Specialist} Apr. 2010 – Nov. 2011

Counseled adults and adolescents on various topics such as: anger management, conflict resolution, problem solving and other issues as they arrive.

Rapides Parish School Board {Behavior Monitor} Sept. 2005 – Apr. 2010

Typed letters, memorandums, reports, etc., from dictated, handwritten, or other source in preparing agendas and related materials

Monitored students’ behavior, assist with school work, promote positive behavior and other duties as requested.

EDUCATION & TRAINING

Peabody Magnet High School Graduated May 1995 Diploma

Allyson & Company Completed May 2010 / 2015 Certificate in Medical Coding / Billing

Certification

CCA Certified Coding Associate September 2015

REFERENCES AVAILABLE UPON REQUEST