Customer Service, Sales
Resume:
Navdeep Rana
*******.****@*******.***.**
** ***** *****, ******* **** 3037
Career Objective
I'm a hardworking & diligent employee with experience in the Customer Service industry in which I have strongly built my communication and people skills..
After successfully performing my duties in my current role, I have decided to shift my career in a new direction, in search of fresh challenges, which would support my desire for both professional as well as personal development. My experience within the customer service industry has given me excellent transferrable skills such as Time Management, Analytical Skills, Organisational Skills and Solutions Based Thinking, which will be highly beneficial in any work environment.
I am comfortable working in a fast paced environment, paying careful attention to detail whilst remaining focused on the desired outcome. I have great communication skills, and am a highly motivated individual. I’m seeking to further my career and obtain a within your organisation where I can utilise my skills to perform my role effectively and efficiently.
Education
Current
Bachelor of Accounting
Latrobe University
2011
VCE
Copperfield College
Employment History
Customer Service Representative – Team Member 2015
Coles Express
Coburg, Melbourne
Providing Customer Service
Up selling additional items
Analysing dangerous situations and taking appropriate measures (e.g. ; drive offs or presenting risks during a night shift)
Keeping store clean and tidy at all times
Keeping forecourt clean at all times
Manual handling of deliveries and stocking in store room – independently
Strong multitasking – being able to serve customers and complete other mandatory duties
Staying on feet for a long period of time, up to 8.5 hours
Retail Assistant
Seddon News and Lotto, Melbourne 2012-2014
Provide customer service and set appointments
Handle administrative duties including faxing, photocopying, filing and maintaining the database
Place and sell products
Consistently maintaining stock
Manage the store and ensuring cleanliness
Skills Summary
Excellent Communication and Interpersonal Skills
Confident, Hardworking and Friendly
Excellent Team Player and Loyal
Excellent Organisational & Problem Solving Skills
Excellent Computer Skills
Punctual, Trustworthy and Reliable
Strong Work Ethic
Strong & Accurate Typing/Keyboard Skills
A “Can Do” Attitude to everything
Capable of working autonomously and in a team environment
Able to work well under pressure
Well presented
Proficient in Microsoft Office
Eager to Learn New Things and Take On New Challenges
Current Victorian Drivers Licence and Own Car
Interests and hobbies
Proactively involved in health and fitness as well as maintaining strict gym regime
Soccer, currently play for two different sports clubs
Participating in endurance sport such as running and cycling
Reading and creative writing
Keeping up to date with news and current affairs
Personal Achievements
VCE- Highest study score of the group
Soccer- Player of the year ( 2010)
Employee of the month (July 2012) at Seddon News & Lotto
REFEREES
Mrs Belinda Kaur
Seddon Newsagency Director
(03) 9687 1919
Mr. Manjit Ranu
Coles Express
Assistant Manager
Contact this candidate