ELAINE NEIMAN

514-***-****(HOME) 438-***-****(CELL)

acu1e1@r.postjobfree.com

QUALIFICATIONS/PROFILE More than 20 years of experience in customer related fields Proven ability to solve problems, great time management skills Work well under pressure and in fast paced environments Effective communication, interpersonal and organizational skills Extremely organized

LANGUAGES Outstanding written and verbal communication skills in english

Some french

TECHNOLOGY Microsoft Office (Word, Excel, PowerPoint, Outlook and the internet)

PROFESSIONAL EXPERIENCE Communication Skills/Customer Service Provide assistance via telephone and face to face Interact with children and parents on a daily basis Can easily respond to and resolve problems by maintaining knowledge Develop customer and parent relations Prepare and implement all programs and events

Office Administration Take care of all the bank deposits and payouts to the customers Payroll and budget Submit all government paperwork Preparation and planning of everyday scheduling and special events

Management Board of directors’ position for recreation and social activities (2002-2005) Vice president: hired staff, in charge of all programming, activities and fundraisers (2005-2008) President: oversee all hiring, programming, payroll, and day to day activities (2008-2011)

WORK HISTORY Daycare educator- Tweetoons Daycare, Pierrefonds, Quebec 2014-present Administrator -Busy Bees, Pierrefonds, Quebec 2011-2014 Westpark Elementary School, cooking teacher Dollard des Ormeaux Pierrefonds, Quebec YMCA: assistant director, cooking teacher, Pointe Claire Administrator/President- Westpark Country club, Dollard des Ormeaux, 2002-2011