Customer Service Administrative Assistant
Resume:
Debra Snethen
Gallatin TN *****
****.*******@*****.***
Qualification Summary:
Assertive, self motivated, goal oriented, organized, and efficient
Work well in a high pressure environment
Dependable can work without supervision
Skilled with computer systems and software
Excellent communication, interpersonal, and organizational skills
Demonstrated accuracy, attention to detail, and work well in a team
Proficient in Microsoft Outlook, Power Point, Word, Excel, 10 key by touch, 65 wpm Employment History:
Goodwill Industries of Middle TN Gallatin TN 37066 Office Administrator 2 015 Present
Extensive office skills, payroll preparation, schedules, employees, customer service
Coordinate with Store manager for daily operations
D aily, weekly and monthly reports, monthly safety training, job training,
Analyze office operations and procedures, such as typing, flow of correspondence, filing and the requisition of supplies
Evaluate office production, revise procedures and devise new forms in order to improve efficiency of workflow
Onboard all new hires, includes insurance benefits & packages and safety training
Prepare daily attendance & overtime reports
Count all hardgoods & clothing production, input totals in google drive & Goodwill website Goodwill Industries of Middle TN Hendersonville TN 37075 Office Administrator 2 013 2015
Extensive office skills, payroll preparation, schedules, employees, customer service
Coordinate with Store manager for daily operations
D aily, weekly and monthly reports, monthly safety training, job training,
Analyze office operations and procedures, such as typing, flow of correspondence, filing and the requisition of supplies
Evaluate office production, revise procedures and devise new forms in order to improve efficiency of workflow
Goodwill Career Solutions Center Spring Hill, TN 37174 Administrative Assistant 2 012 2013
Assist over 100 clients needing job readiness and computer skills
Coordinate with employers in setting up monthly job fairs to assist job seekers in finding employment
Analyze office operations and procedures, such as typing, flow of correspondence, filing and the requisition of supplies
Schedule appointments, give information to callers, read and route mail
Prepare weekly and monthly reports for placement and retention of employed clients
Evaluate office production, revise procedures and devise new forms in order to improve efficiency of workflow
Successfully train new hires on administrative assistant duties within the organization
D&D Entertainment Columbia, TN 38402
Owner 1 993 2004
Executed daily operations of promotions, booking, and billing
Supervised over 6 employees, scheduled work hours, and determined salaries
Performed as a soloist as well as a member of bands, choirs, and duets
Studied and rehearsed music for up coming performances
Wrote, designed, and produced original music
Education:
1982 Oak Park High School Kansas City, MO 64118 D iploma 1983 Alex Angels Beauty School Kansas City, MO 64118 D iploma
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