Manager Property

TRACI HEDRICK

*** * ******* *****, ****** Arrow, Oklahoma 74012 H: 918-***-**** C: 918-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Property Manager versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting.

Property with experience in property management.Strengths include sales skills, critical thinking and the

Ability to communicate with individuals at all levels. Dedicated Property Manager who has concern for both

Sides of the equation, from residents to board members. Highly skilled in conflict resolution, mediation.

Techniques. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports

Any major issues to property owners and takes initiative in finding workable solutions. Quality-focused

Property Manager who genuinely cares about property conditions, resident satisfaction and fulfilling

Property owner’s needs.

SKILLS

Microsoft Office. Project management

Knowledge of leasing and market conditions.

New construction.

Fast learner.

Personable.

Knowledge of Management Software Rent

Manager, Property Boss, Rent roll,Onesite,,Yardi

Process improvement.

Strategic planning.

Budgeting and finance.

WORK HISTORY

ProBuild /Credit Analyst, 06/2014 to 10/2015

Broken Arrow, OK

Run report on Proedge Run aging's for accounts.

Call customers on balances Pull reports Sales meetings Credit meetings.

.

West Wind Enterprises, 05/2013 to 02/2014

Cavalier /Valley Brook Maintained in-depth knowledge of competition through consistent evaluation of

Market conditions and trends.

Collected and kept careful records of rental payments .Achieved the highest possible net operating income

by implementing cost control and revenue improvement programs .Monitored and documented all income,

including delinquencies.

Property Manager, 02/2012 to 05/2013

Autumn Ridge

Property manager 232 units.

Conducted apartment tours for potential tenants and answered any questions.

Collected and kept careful records of rental payments.

Achieved the highest possible net operating income by implementing cost control and revenue

improvement programs.

Monitored and documented all income, including delinquencies.

Handled customer complaints personally to verify they were properly handled.

Managed all day-to-day activities.

Reports to corporate weekly.

Property Manager, 05/2011 to 01/2012

Hampton Hills

Conducted apartment tours for potential tenants and answered any questions.

Collected and kept careful records of rental payments.

Maintained excellent customer relationships by adhering to the "10 Pledges of Customer Service."

Monitored and documented all income, including delinquencies.

Created staff schedules in response to community needs.

Monitored common areas for cleanliness and safety.

Worked with the owners to identify, develop and achieve community goals and objectives.

Senior Community Property Manager, 03/2009 to 2011

Southern Elms – Tulsa, OK

Conducted apartment tours for potential tenants and answered any questions.

Collected and kept careful records of rental payments.

Handled customer complaints personally to verify they were properly handled.

Established and implemented leasing goals while managing an effective lease expiration program.

Reviewed all leases to guarantee that tenants received the proper level of service.

Property Manager, 03/2007 to 02/2009

Central Properties – Maplewood, MO

5 complex's total 300 units plus 25 houses.

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and

trends.

Conducted apartment tours for potential tenants and answered any questions.

Collected and kept careful records of rental payments.

Monitored and documented all income, including delinquencies.

Created staff schedules in response to community needs.

Conducted inventories of and delivered building supplies.

Worked with the owners to identify, develop and achieve community goals and objectives.

Reviewed all leases to guarantee that tenants received the proper level of service.

Created and updated marketing materials for department programs and properties.

Updated tenant and unit information to keep current in housing database.

EDUCATION

Sales Marketing, 2002

University of Phoenix -

Sales Marketing

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