Manager Project

Objective

A role to effectively utilize my multi-disciplinary functional knowledge, goal-oriented

approaches in an environment, which will benefit both - me as an individual, and the organization, which employs me.

Summary

• 14+ Years of Experience in System Administration, Networking, and Hardware Training

• Experience in Installation of AIX 5.x, 6.1, RedHat 5x, Solaris 8, 9, 10 Operating System, IBM PureFlex, vSphere 5.0, Oracle Weblogic 8, 10.x, 11.x, IBM Websphere, Tibco Portal Builder v4.5.3, v5.2, Content Managers, Sun One Directory Server (LDAP), Apache Web Server, Apache Tomcat, MSSQL 2012, Oracle 11g,10,9i, Dovecot 2.x, Roundcube mail, Postfix, DRBD 8,x, Pacemaker/Corosync, NagiosXI, Nagios Core, Nagios Network Analyzer, OSSEC, BMC ADDM, Veritas Volume Manager & Cluster, Linux Cluster, VMware vReliaze Automation, PostgreSQL.

• 7+ Years’ experience in handling and managing teams. Program management concepts.

• Resolved many high level escalated issues for Ldap.

• Handling IBM Websphere & Oracle Weblogic Tuning.

• Installation, configuration and managing vSphere 5.0

• Experience in customization of Apache web servers as per organization requirement.

• Handling and troubleshooting Sun Servers v240, 280R, v440

• Install & managing Pureflex frame for Sears Canada.

• Install & managing IBM FSM environment for Sears Canada.

• Experience in installing AIX versions 5.x & 6.x on Pseries 590, 595, 570.

• Troubleshooting with error related LVM on AIX.

• Creating and managing Logical Volumes on AIX.

• Creating and handling Lpars through IBM HMC.

• Attended training provided by IBM on IBM PowerVM and HACMP.

• Helping DBA’s and Application team on issues related to AIX.

• Installing and troubleshooting DRBD, Pacemake/Corosync cluster.

• Installing and configuring Dovecot, Roundcube mail and Postfix.

• Architecting the solution for Windows RODC servers on client request.

• Trouble shooting for SNMP/SNMPTT related issues for Monitoring tools Nagios, BMC.

• Trouble shooting for various application level issues and provided permanent solutions for those.

• Awarded with promotion in Keane within 1 year for hard work and dedication towards project.

• Received Appreciation from NTTA Clients for hard work and dedication for meeting the deadlines and completing the work with quality.

• Prepared RCA report and format which was appreciated by the client

• Selected for onsite architecture review meeting called by the client.

• Written various scripts in perl,UNIX shell, Powershell which has reduced lot off daily efforts.

• Preparing for PMP Certification

• VMware certified professional – Datacenter Virtualization 5.0, VMware certified professional – Cloud 5.0

• Brainbench Certified in Solaris10, ITIL v3, Project Management, Business Communication, Interpersonal Communication.

• Cash Award from IBM BTO Team in 2004.

• Bravo Award from IGA for solving WST Issues in 2005.

• Thanks Award from IGA for excellent support to Chairman of IBM in Nov. 2005.

• Three Months Experience in VERITAS Backup exec in Client Location. Mob: +1-647-***-****

Email: ********@*****.***

Gautam Balothia

• Experience in Administrating and Installation of IBM X Series 225,326,336,345,346 Server as well as Blade HS40, HS20, JS20 Servers.

• Experience in Installation as well as Mounting of 3582, 3251 TSM LTO Library.

• Experience in Tivoli Storage Management in IBM Global Services.

• Experience in Computer Hardware Maintenance, Upgradation and trouble shooting of major kind of IBM PCs and Clones.

• Design, Implementation, Maintenance and Trouble shooting of Windows NT 4.0, Windows 2000 Server and Advanced Server Networks.

• Experience in managing Windows 95, 98, Windows NT4.0 Workstation and Windows 2000 professional clients.

• Thorough knowledge and experience in Deployment of Operating Systems in a large network using automated deployment technologies like unattended installation, SysPrep and RIS.

• Experience in Configuring and maintaining the Exchange Server 2000.

• Experience in trouble shooting of installation errors.

• Experience in Automated Deployment of MSI software through Group Policies.

• Very good experience and thorough knowledge in Managing User environment using System policy editor/Group Policy Objects, User Profiles and Logon Scripts.

• Sound knowledge and experience in Remote Access configuration in both NT4 and Windows 2000 Networks.

• Very good experience in implementing maintaining and trouble shooting of file system storage like RAID levels and good exposure in setting up access rights through permissions.

• Sound knowledge in Windows 2008, 2003 & 2000 Active directory, Server Roles Shifting, Seizing, Active Directory Replication ‘System State Data’ Backup, Authoritative Restore and Disaster recovery.

• Experience in Terminal Server configurations, Configuring Remote Terminal Clients and Remote Access Policies.

• Experience in Network Training of A+, MCSE 2000, MCSE 2003.

• Trouble shooting skills in Dot matrix, Inkjet and Laser Printers and other Electronic equipments.

• Experience in Installation Maintenance and Trouble shooting of various Printers and sound knowledge in PCL and PS Print drivers.

Knowledge in configuring ISDN, SERIAL and VLAN configurations with Cisco routers.

• Knowledge in Routing protocols like RIP and IGRP Key focus in the area of Domain and Resource Management and System Monitoring with good interpersonal and presentation skills with a strong technical orientation. Professional

experience

Present Status

Working as Sr. UNIX/VMware Administrator, Sears Canada from 16th June 2014 to till date.

Working for TSDS team.

1.) Architecting & Troubleshooting the VMware design for Sears. 2.) Completed VMware Migration/P2V project for Sears. 3.) Install, configure and managing IBM AIX 7, 6, 5, 4, RHEL 5, 6 for Sears. 4.) Managing IBM Pureflex/FSM environment for Sears. 5.) Working on IBM AIX Hardware migration project for Sears. 6.) Day to day support for Solaris 10 servers.

7.) Troubleshooting Java related performance issues for sears.ca environment. 8.) Configure VIOS/Testing VIOS Failover.

9.) Install, configure and managing VMware vRealize Automation(vRA). Worked as L4/L3 Architect, NTT Data Inc, Canada from 02nd Nov 2012 to 11th June 2014.

Working for CIS Practice as UNIX Lead.

Responsibilities:

1.) Architecting the VMware design for NTTD/A clients. 2.) Installing and configuring vCenter and VMware related products. 3.) Installing, configuring and managing the OpenLdap. 4.) Integration of different tools like SNMP to Nagios Monitoring system. 5.) Installing, configuring and managing OSSEC security tool. 6.) Installing, configuring and managing Nagios XI monitoring 7.) Installing, configuring and managing BMC ADDM. 8.) Installing, configuring and managing Apache/Tomcat connector. 9.) Installation, configuring & managing IBM Websphere 5.1 & 6.1 for NTTA clients. 10.) Installation, configuration and management of Windows server 2008 & RODC servers. 11.) Installation, configuring and managing Dovecot, Roudcube mail and postfix. 12.) Installation, configuring and managing DRBD, Pacemaker/Corosync. 13.) Responsible for handling escalation from projects related to UNIX (AIX, Solaris, HP-UX, and Linux).

14.) Responsible for handling escalation for SNMP/SNMPTT and Monitoring tools (Nagios, BMC), including postgresql.

15.) Responsible for handling technology document for projects. 16.) Responsible for troubleshooting problems related to Middleware technologies (IBM Websphere, IBM MQ, Oracle Weblogic, Tomcat, Apache Web Server). 17.) Developed technology document – Service Catalog for UNIX, Hardening Document, and Installation Document.

18.) Responsible for best practices implementation under different Projects 19.) Developed UNIX scripts as per client requirement. 20.) Handling issues related to Linux cluster for NTTA projects. 21.) Installing, configuring & troubleshooting Linux servers for NTTA projects. 22.) Handling patch management solution for NTTA projects. 23.) Participated in Oracle 11g,10 RAC Implementation for OS related changes for NTTA Client.

24.) MSSQL 2012 cluster Install, configuration and management 25.) Participated in Server & Application rigorous testing for NTTA Client. 26.) Received Appreciation from NTTA Clients for hard work and dedication for meeting the deadlines and completing the work with quality.

Worked as UNIX CoE Lead, NTT Data Inc, Canada from 01st April 2012 to 01st Nov 2012.

Working for CIS Practice as UNIX Lead.

Responsibilities:

1.) Responsible for handling escalation from projects related to UNIX (AIX, Solaris, HP-UX, and Linux).

2.) Responsible for handling escalation for SNMP/SNMPTT and Monitoring tools (Nagios, BMC).

3.) Responsible for handling technology document for projects. 4.) Responsible for troubleshooting problems related to Middleware technologies (IBM Websphere, Oracle Weblogic, Tomcat, Apache Web Server). 5.) Developed technology document – Service Catalog for UNIX, Hardening Document, and Installation Document.

6.) Responsible for best practices implementation under different Projects 7.) Managing UNIX Virtual Community.

8.) Provided support for RFP’s

9.) Developed UNIX scripts as per client requirement. 10.) AIX/Linux Training provided to team members for SOC Team members. 11.) Handling issues related to Linux cluster for NTTA projects. 12.) Installing, configuring & troubleshooting t AIX, Linux servers for NTTA projects. 13.) Handling patch management solution for NTTA projects. 14.) Participated in Oracle RAC Implementation for OS related changes for NTTA Client. 15.) Participated in Server & Application resiliency testing for NTTA Client. 16.) Received Appreciation from NTTA Clients for hard work and dedication for meeting the deadlines and completing the work with quality.

Worked as UNIX CoE Lead, GNoC Operations Manager, TIS Alliances in Keane Technologies India Pvt Ltd. Bangalore from 22nd March 2010 to 31st March 2012. Working for TIS Practice as UNIX Lead.

Responsibilities:

1.) Responsible for handling escalation from projects related to UNIX (AIX, Solaris, HP-UX, Linux and Windows).

2.) Responsible for handling technology document for projects. 3.) Developed technology document – Service Catalog for UNIX, Hardening Document, and Installation Document.

4.) Managing GNoC(Global Network Operation Center) Team – Team of 40+ team members

5.) Responsible for best practices implementation under GNoC 6.) Managing UNIX Virtual Community.

7.) Managing the Alliances (IBM & HP) and Relationships for TIS Practice. 8.) Provided support for RFP’s

9.) Configured Weblogic Cluster for Project SpectraLab as per client requirement. 10.) Implemented best practices for Project SpectraLab. 11.) Developed UNIX scripts as per client requirement. 12.) Migration for Apache web server from Solaris 8 to Solaris 10 for Project O2. 13.) Best practices provided for load balancing techniques for Project O2. 14.) UNIX Training provided to team members under KLCI. 15.) Troubleshooting Sun LDAP issue for a Keane prestigious client. 16.) Installing Free monitoring tool and customizing it completely for Keane. 17.) Integrating free monitoring tool with the Keane ticketing system. 18.) Installing, configuring & Troubleshooting AD & DNS for NTTA projects. 19.) Handling issues related to Linux cluster for NTTA projects. 20.) Installing, configuring & troubleshooting t AIX, Linux servers for NTTA projects. 21.) Handling patch management solution for NTTA projects. 22.) Installing, configuring & Troubleshooting IBM Websphere for NTTA projects. 23.) SSL Implementation for IBM Websphere for NTTA projects. 24.) Customization of Apache web server as per requirement 25.) Customized rewrite rules in apache as per clients requirement. Worked as Associate Operation Managers in Cognizant Technology Solutions Pvt Ltd, Bangalore from Nov 2006 to March 2010.

Client – Staples Inc.(Framingham, USA)

Client Information – Staples Inc is also called as Big Stationery Giant in US markets. They have strong IT Infrastructure with 450+ AIX, HP-UX & Solaris Servers. We maintain Stapleslink.com & staples.com most revenue generated portals on UNIX servers. Staples also have Linux servers supporting UNIX servers.

Site: BTP, C V Raman Nagar, Bangalore

Responsibilities:

1.) Visited client place (Framingham, USA) for upcoming LDAP project. 2.) Handling technical team of 10+ team members.

3.) Responsible for installing Application, related to security such as Gaurdiam & Active Reasoning Probe.

4.) Handling day to day Help Desk tickets & Change Requests through Remedy ticketing tool.

5.) Assigned project works like storage consolidation. Storage Consolidation is a project in which we are migrating data on OS level from old storage to new and advance storage with high storage capacity.

6.) Creating Logical volumes, File systems and managing as per requirement in AIX and HP-UX.

7.) Installation of Tidal scheduler on AIX and HP-UX servers. 8.) Handling basic activities like checking logs and creating scripts on AIX & HP-UX. 9.) Extending vg’s and reducing vg’s as per requirement from different teams like database or application team.

10.) Handling issues related VERITAS cluster, clearing fault and making resource up and running.

11.) Failover testing on VERITAS Cluster.

12.) Creating and Installing AIX OS on Lpar through NIM Installation. 13.) Managing LPAR through HMC Console.

14.) Starting and Shutdown lpars through command lines. 15.) Upgrade firmware for hard disks for new VIO servers. 16.) Regular upgrades carried for ML/TL/APAR/e-fix for AIX servers. 17.) Using backup tools, tar, cpio, dd & mksysb.

18.) Server monitoring & Performance monitoring tools –OVO, nmon, vmstat, iostat, sar. 19.) Creating, Deleting, Increasing and deleting Paging space as per the requirement. 20.) Creating, Deleting and Managing users and handling users related security issues. 21.) Creating Weekly & Monthly status report for upper Management and Client. 22.) Appreciated by client for hardwork and dedication on several occasions. 23.) Using crontab and tidal for job scheduling.

24.) Helping client for IBM Websphere troubleshooting. Client – Merck –univadis (Merck Sharp & Dhome. Brussels, Belgium) Client Information – Merck is famous for his pharmaceutical division which manufactures life saving drugs. We maintain www.univadis.com a free pharmaceutical portal for doctors

& physicians. www.univadis.com supports more than 16 different languages and Countries. Site: BTP, C V Raman Nagar, Bangalore

Responsibilities:

1. Visited onsite (Brussels, Belgium) for participating in Architecture Review meeting called from client side and completing the Server Inventory for Cognizant. 2. Installation of Solaris 8 Operating System, BEA Weblogic 8, Tibco Portal Builder v4.5.3, v5.2, Sun One Directory Server, Apache Web Server, Apache Tomcat, Oracle9i, Veritas Volume Manager.

3. Handling the technical team of 5+ team members. 4. Trouble shooting with the Solaris, netbackup, Weblogic, Web Servers, LDAP. 5. Trouble shooting the various ldap issues, replication and ldap sync was one of these issues.

6. Creating partitions using Veritas volume manager and solstice disk suite. 7. Set up of development environment as per the client requirement. 8. Checking the data flow in Univadis Architecture. 9. Administrating Tibco portal builder through tibco admin console, changing various configurations and solving various issues related to tibco. 10. Setting up build release process as per the project requirement and controlling security issues in Univadis project. Supporting UNIVADIS Content manager. 11. Checking logs and reports the errors.

12. Coordination with onsite client team.

13. Connecting to Sun Storedge’s for checking the logs and health. 14. Written perl & shell scripts for completing daily routine monitoring. 15. Written a perl script for creating users with CVS access with options of no. of servers where users to be created.

16. Written a perl script to monitor the weblogic servers on runtime. 17. Configuring CVS server and troubleshooting the issues related to CVS. 18. Installation of HPOV monitoring agent for GOC Team. 19. Application level and OS level trouble shooting. 20. Bridging the gap between OS and Application.

21. Handling and administrating Lyris mail server used for bulk mail distribution. 22. Handling Sendmail mail server related issues.

23. Attended Tibco Portal Builder and BEA Weblogic 10 training from project. 24. Provided many solutions for typical problems which later appreciated by client. 25. Attended internal training for EMC Clarion storage. Client - Project Chicago Board of Stock Exchange

Client Information – CBOE deals with daily live application with many users hitting the servers for live feed. Dealing with this big challenge they have high end Solaris Servers like E15 and many more.

Site: RMZ, Ulsoor Lake, Bangalore.

Responsibilities: (Project Chicago Board of Stock Exchange.) 1. Installation of Solaris 10 Operating System.

2. Up gradation of Solaris 9 OE to Solaris 10 OE.

3. Creation and Administration of Small Zones in Solaris 10. 4. Creation of Big Zones in Solaris 10.

5. Installing and Troubleshooting NIS, NFS related problem. 6. Configuring Samba Server and Troubleshooting.

7. Configuring SSH on Solaris 10 Servers.

8. User management on Solaris OE.

9. Changing Ownership and file permission.

10. Mounting and UN mounting the file systems.

Worked as a Sr. System Analyst in Accenture Services Pvt Ltd, Bangalore from June 2006 to Oct 2006.

Site: BANG3, IBC Knowledge Park.

Responsibilities: (Project Accenture Delivery Tools.) 1. Administration for Windows 2003 & AIX Servers having Clear Case Database. Including installation of patches.

2. Handling PVOB and VOB’s for the Clients based in US, Manila and India. 3. Daily troubleshooting related to ADT Workbench. 4. Handling the problem related to views. Mounting and UN mounting Views. 5. Handling ClearQuest daily requests from Clients. 6. Provisioning of new Clear Case projects.

7. Provisioning of new Projects in Microsoft Project Server2003. 8. Handling administration for sites created in MS Project Server. Worked as a System Administrator in IBM Global Services India Pvt Ltd, Bangalore from June 2004 to June 2006.

Site: Subramanya Arcade, Prestige Towers, International Technology Park, Embassy Golf Link.

Responsibilities:

1. Administration and related problems like creating user id’s trouble shooting with Remote connection.

2. Scheduling Backups on Servers using Tape Drives as well as using Tivoli Storage.

3. Experience in Installation of Tivoli Storage Manager with 3582 and 3582 Library.

3. Troubleshooting in E Series 225,226,345,346, Blade Server HS20, HS40, JS20. 4. Installing & Commissioning AIX 5L on Pseries hardware. 5. Helping internal teams for AIX OS related issues. 6. Dealing with LVM related issues. Like increasing FS size, deleting volumes extra. 5. Trouble Shooting of Application related Problems. 6. Trouble Shooting of OS related Problems.

7. Updating Security Patches periodically.

8. Establishment of Services on Servers.

9. Trouble Shooting IBM PC’s Hardware as well as IBM Applications. 10. Capable of handling the escalated calls in IBM Applications and other Client Specific Applications like IBM Content Manager, Citrix Server. 11. Experience in Installing and configuring Citrix Server. 12. Simulate the same issue as with the customers problem and tried to provide solutions or work around.

13. Interacting with the US Mentors to resolve the critical issues. Worked in Informatics Computer Institute for 1 yrs. Job Title: Network Engineer

Institute Profile:

Training (MCSE, CCNA, CCNP, Sun-Solaris, CompTIA’s A+, N+, Linux+ etc.). Responsibilities:

Installing, configuring, troubleshooting of Windows 95/98/XP/NT4.0/2000 clients, implementing user level security, monitoring, auditing of networks and configuration of different types of Networking devices.

Worked in Zed Career Institute for 1yr 11months.

Job Title: Faculty (Hardware & Software Engineering) Responsibilities

Providing training in advanced Hardware & OS technologies like Microsoft Windows 2000, CompTIA’s A+, N+.

Worked in Aptech Computer Educations for 6months.

Job Title: Lab Coordinator.

Responsibilities:

Maintenance of Lab and Coordinating with Students for training. Computer

skills

Operating Systems skills

Server operating systems

Windows NT 4.0, Windows Servers 2000/2003/2008, RedHat Linux 5x, SCO Unix 5.0., Solaris 8,9,10, IBM AIX 4x/5x/6x, HP-UX 11x.

Software’s

Skills

Client operating systems

Windows 95, Windows 98, Windows Me, Windows XP Professional, Windows Vista, Windows 7, Windows NT workstation, Windows 2000 Professional, Linux,Unix. Hardware skills

Installation, configuration, upgrading, troubleshooting of Branded Servers, Branded or Non- branded PC’s, peripherals and network hardware. Installation, configuration of major operating systems and software packages, Anti -Virus, Patches and updates. Networking skills

Implementing Windows NT/2000 networks includes Active Directory Domains with various Networking clients. Mixed mode and Native mode Domains.

Implementing Networking services like Internet sharing, DNS, DHCP and WINS.

Configuring and administering routers & switches, services and Protocols including TCP/IP.

Monitoring and optimization of hardware, Network resources using various monitoring tools.

Schedules and executes backups, and prepares data restoration/disaster recovery plans.

Tracking and solving day-to-day network and user problems. Providing assistance to the network users.

Installing Configuring and Managing of Web sites and FTP sites using IIS 4.0 and 5.0

Installing and managing Back Office Products like MS Exchange Server and SQL server.

Applications

Microsoft Word, Excel, PowerPoint, Visio, Publisher, Producer, Internet explorer, Outlook Express, Netscape Navigator, Lotus Notes, Citrix Metaframe Presentation Server, AP Index, Content Manager Client, Tibco Portal Builder, BEW Weblogic, SunOne Directory Server. Platforms : Windows 3.11,95,98,Millenium,2000,XP,NT, Novel Netware 3.11, Dos 6.22, Unix

Languages : JAVA,C,C++,PL/SQL,SQL * PLUS 3.3,Visual Studio 6.0 RDBMS : Oracle 8.0, Microsoft Access.

DBMS : FOXPRO.

Tools : Developer 2000(Forms 5.0,Report 3.0 and Graphics 3.0) 1. Payroll System :

This System mainly consists of employee information system salary calculation, esi calculation and tds calculation. It deals with all the issues of the salary.

Team Size : 4

Responsibility : Design & Development

Front end : Developer 2000

Back end : Oracle 8.0

Platform : Windows NT

2. Railway Reservation :

This System mainly consists of ticket reservation, trains enquiry, seats availability, and fare enquiry.

Team Size : 4

Responsibility : Design & Development

Front End : Developer 2000

Back end : Oracle8.0

Platform : Windows NT

Professional

Qualifications

VMware Certified Professional Cloud 5.0

VMware Certified Professional 5.0

IBM Certified Virtualization Technical Support for AIX and Linux. IBM Certified Specialist System P Administrator.

Microsoft Certified System Engineer 2003.

IBM Tivoli Storage Manager V5.3 Certified.

IBM Associate Lotus Domino Server Certified.

Cisco Certified Network Associate - CCNA

Brainbench Certified for Solaris10, ITILV3, Project Management, Business Communication, and Interpersonal Communication.

CompTIA - A+ N+ Course Completed.

2yrs Diploma in Software Engineering.

Selected in Quantum Institute (Chankyapuri, New Delhi) with 96% for MCS from University Of ILLINOIS at Urbana - Champaign, USA.

Completed 1st year of M.COM from MLLB College(Jiwaji University) Educational

by

Qualifications

M.C.A 2yr Through ICFAI University.

Hyderabad.

DOEACC ‘A’ Level Completed.

Reference Can be provided on request.

Personal

Information

Father’s Name : Dr. Ram Krishna Balothia

Sex : Male

Marital status : Married

Languages Known : English, and Hindi

Declaimer I hereby declare that the above-mentioned particulars are true. Brampton Gautam Balothia

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