Human Resources Management

Nadia J. Noel

*** ******** **** *********, ******* 30252 770-***-****

************@*****.*** LinkedIn.com/in/Nadia.j.noel

SUMMARY

A highly motivated and results-driven human resources professional with a proven record of accomplishments in talent management, leadership development, employment law, employee and labor union relations, strategic planning, workforce and succession planning, mediation, and diversity programs. Utilizes outstanding interpersonal communication skills to coordinate vast teams of talent and achieve the universal alignment of standards, procedures, and goals. A dedicated top performer who empowers organizations to achieve business objectives.

Experience

BlueLine Rental, Atlanta, Georgia

Division Human Resources Manager, 2015-2016

Partnered with business leaders on multiple human resources issues, including workforce planning, recruiting, developing leadership teams, compensation, improving processes, and leading change initiatives to drive consistency.

Streamlined local initiatives with strategic direction of company, human resources function, and local business unit strategy.

Counseled management and employees to ensure consistent application and integration of policies, procedures, and practices.

Oversaw succession planning, leadership development, workforce planning, organizational design, and performance management in assigned area. Provided tools and facilitated meetings to ensure ongoing development of team.

Mediated and resolved employee relations in division for U.S. and Canada employees.

CBRE, INC., Atlanta, Georgia

Regional Human Resources Manager, 2014-2015

Aligned human resources initiatives, policies, programs, and procedures, including compliance, employee relations, performance management, training, compensation, succession planning, exit interviews, and affirmative action planning. Provided human resources leadership and counsel to Southeast region, including management team and employee population of 1,300.

Coordinated with mid-level managers, directors, and executive leadership team.

Conducted investigations regarding discrimination and unfair employment practices, including cases involving federal and state agency charges.

Provided human resources guidance in mergers and acquisitions for assigned region.

EZCORP, INC., Atlanta, Georgia

Regional Human Resources Business Partner, 2011-2014

Guided regional director of operations and zone vice president on workforce and succession planning, leadership development, action planning, merger and acquisitions, and organizational alignment. Provided human resources support to Southeast, Mid-Atlantic, and Canadian regions.

Monitored monthly HR metrics, including turnover and continuity reporting to ensure success in talent acquisition and staffing goals.

Managed team of six HR professionals at remote location in U.S. and Canada.

Analyzed HR metrics for tracking and trending, and used analytics to provide suggestions on improving HR processes, tools, and policies.

The Home Depot, Inc., Atlanta, Georgia

Manager, Advice Counsel Corporate, 2010-2011

Managed employee relations support for 1,500 retail stores in multiple states. Provided advice and counsel to align field office initiatives with corporate guidelines. Oversaw employee relations, performance management, compensation, terminations, exit processing, interpretation of human resources policies, leadership practices, allegations of sexual harassment and discrimination, conflict resolution, and union avoidance.

Provided guidance to managers and associates on workforce relations topics through shared services delivery platform.

Resolved issues through collaboration with field HR, legal, loss prevention, and associate relation

Managed employee relations and counseled management on selection and staffing resources and tools.

Raised awareness of methods to increase quality and diversity of candidate pool.

Gate Gourmet International, Atlanta, Georgia

Senior Human Resources Manager, 2007-2010

Oversaw daily function of six, multi-unit offices, guided three start-up operations, and managed full spectrum of human resources operations, systems, and programs. Interfaced with senior management to align strategic business directives with organizational goals. Managed and directed team of ten human resources professionals.

Reduced attrition by 40% with development of strong talent acquisition and management process, on-boarding, and mentoring program. Directed all employee and labor relations for region, totaling 1,200 union employees.

Developed strong relations with HERE and Teamsters (IBT) unions, reduced grievances by 300%, resolved two arbitrations with no cost to company, and negotiated labor contracts in three states.

Implemented talent management strategy for division of 1,500 employees, assessed leadership skills of all managers, identified high-potential employees, established individual development plans, and partnered with senior leadership to set up formal succession plan, resulting in re-engagement of managers and improved EBITDA.

Created talent acquisition strategy for both union and non-union employees, instituted competency-based interviewing, identified new sources for talent, and re-engaged managers in hiring process, reducing openings to less than 6% of FTE per plant and cutting overtime costs by 30%.

Planned and conducted all labor relations, including assistance with interpretation of local addenda to national master agreement and second-step grievances to comply with collective bargaining agreements.

SouthTrust/Wachovia, Atlanta, Georgia

Senior Employee Relations Consultant, AVP, 2005-2007

Human Resources Generalist, AVP, 2003-2005

Regional Recruiter, Bank Officer, 2001-2003

Provided human resources support to wealth management, corporate investment banking, and capital management group with population of 33,000 employees in United States and United Kingdom. Utilized vast knowledge of EEO state, federal, and international laws.

Maintained client service orientation and proficient knowledge of company HR policies and procedures, and provided effective coaching to team through use of excellent communication, analytical, investigative, interviewing, and interpersonal skills.

Maintained effectiveness when experiencing major changes in work tasks and environment, including new work structures, processes, requirements, and cultures.

EDUCATION

University of Phoenix, Atlanta, Georgia

M.B.A., 2010

B.S., Business Management, 2005

AFFILIATIONS

Henry County SHRM- Workforce Readiness Chairperson

Home Depot Women’s Link Forum Committee Chair

Le Cordon Bleu College Culinary Arts National Employer Board Member

Society of Human Resources Management

HR Association of Broward County Diversity Committee Board Member

Broward Community College Co-Chair of Advisory Board

PROFESSIONAL DEVELOPMENT

Diversity Awareness Organizational Change Management

Labor & Employment Law

Conflict Resolution

Managing Employee Relations

Computer Skills

Microsoft Office Suite, Taleo, Kenexa, SAP, Abra Suite, PeopleSoft, UltiPro, Kronos, ADP

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