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Customer Service Representative

Location:
Kingston, Jamaica
Posted:
June 02, 2016

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Resume:

CONROY D. REID

Lot *** Braeton New Town, Greater Portmore, St Catherine

Telephone: 876-***-****/876-***-****

Email: acu10j@r.postjobfree.com

CAREER OBJECTIVE:

Seeking an opportunity to maintain and uphold a responsible position to contribute effectively to the development of your establishment/practice.

PROFILE:

A dedicated and hardworking individual who is prepared to take on new challenges that can be used to enhance the competitive advantage of your organization, coupled with a reputation of being an effective team-player who can work with little or no supervision. I am also an excellent problem solver with sound time management combined with analytical and multi-tasking skills that will allow me to quickly adapt to new concepts and prioritize responsibilities. Being self-motivated, reliable, observant, flexible, strong on customer service and very organized are traits embedded in me. You’ll find I have excellent oral & written communication skills and proficiency in following instructions with a high level of accuracy.

EDUCATION:

University of Technology, Jamaica August 2011 –August 2015

Bsc. Dental Laboratory Technology

Academic Writing I&II

Research Methodologies

Biostatistics

Socio-psychology

Diploma Dental Assisting: Extended function August 2010 - Sep 2011

Ocho Rios High School, Jamaica Sept 2002-June 2007

(High School Diploma)

PART-TIME & TEMPORARY WORK EXPERIENCE:

Keith B Smith Dental Aid Lab

Cross Roads, Kingston, Jamaica

Duties: Laboratory practice/exposure

Jan-July14/Oct14-June16

Gurney’s Inn Resort and Spa

Montauk, Long Island New York U.S.A

Position: Valet attendant

Duties: Greeting guests, tagging vehicles

July-September 2013/2014

Praise City International

85 West Rd Kingston, Jamaica

Position: Administrative Clerk

Duties: Assisted the Administrative Pastor with the transition from a manual filing system to a computerized database. Organized paperwork containing member information and made sure they were readily accessible. Helped to monitor and maintain office inventory and sorted and distributed mails.

July 09-June 2013

Texaco Service Station

St. Catherine, Jamaica

Duties: Customer Service Representative (Quality Service and Customer Appreciation). Good manual dexterity, capable of using any tool and equipment. Worked well as a team member to achieve all outcomes, also ability to work independently. Shared knowledge with team members to improve efficiency and achieve the desired outcome. Provided troubleshooting support to other team members where appropriate, and worked collaboratively to resolve the problem. Adhere to all safety procedures such as wearing the proper protective gear and reporting faults with equipment and hazards. Comfortable with routine/repetitive work.

August-08-September 2009

SPECIAL TRAINING:

Certificate of Accomplishment–Introduction to Quality Management.

Conducted by Dr. Nsombi Jaja/ Dr. Ben Henry;

Certificate of Participation - The Cause and Effect Model of Life.

Conducted by Mr. Alvin Day;

Certificate of Participation – Choosing your path to WealthCreation – Attitudes, Values and Strategies.

Conducted by Mr.Aubyn Hill / Mr. Ralston Hyman;

Certificate of Participation – Entrepreneurship;

Conducted by Dr. Horace Williams and Mr. Paul Cole;

REFERENCES:

Dr. Doryck L. Boyd, DDS, FICD Dr. Henley Morgan

Oral and Maxillofacial Pathologist. Managing Director

Associate Professor Caribbean Applied Technology Centre

Vice Dean / Programme Director 85 West Road

Doctor of Medical Dentistry Kingston 12

College of Oral Health Sciences Joint Telephone: 967-1119/1123

Colleges of Medicine, Oral Health & Email: acu10j@r.postjobfree.com

Veterinary Sciences

University of Technology, Jamaica

237 Old Hope Road

Kingston, 6

Email: acu10j@r.postjobfree.com@hotmail.com

Telephone: 1-876-***-****, 1-876-***-**** Ext 3801

CONROY D. REID

Lot 240 Braeton New Town, Greater Portmore, St Catherine

Telephone: 876-***-****/876-***-****

Email: acu10j@r.postjobfree.com

Tuesday May 24, 2016

To Whom It May Concern

Dear Sirs:

Re: Dental Assisting

Enclosed is my resume for you to review and consider. I am positive that I can meet and exceed your expectations. My previous work experiences and training has helped me to develop many skills that definitely match your job description.

At your convenience, I would greatly appreciate the opportunity to further discuss my qualifications with you. I can be contacted at the above mentioned telephone numbers or email address.

Thanking you in advance.

Sincerely,

Conroy D. Reid



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