Bryce D. Word, MS

EDUCATION:

MASTER OF SCIENCE, Dept. of Communication, Northern Illinois University, DeKalb, IL, May 2001

BACHELOR OF SCIENCE, Dept. of Music, University of Indianapolis, Indianapolis, IN., April 1992

CERTIFICATIONS:

Responding to Conflict: AMA, Chicago, IL Certification: 09/2010

Communicate with Diplomacy, Tact and Credibility: AMA, Chicago, IL Certification: 10/2010

Mediation Skills: Northwestern University, Chicago, IL Certification: 03/2007

Strategic Sales and Sales Management: Aurora University, Aurora, IL Certification: 02/2006

Negotiating to Win: AMA, Chicago, IL Certification: 02/2004

EXPERIENCE:

11/2002 05/\2015

SPECIAL PROJECTS MANAGER, P ace Bus Service, Arlington Heights, IL

Public and Institutional Relations:

P resented at regional business meetings and other events as official Pace liaison and information resource

Established relations with local AARP to give monthly presentations during Driver Safety Training Classes

Worked with sister transit agencies on extensive outreach campaigns both in Chicago and regionally

Gave weekly presentations throughout Paces six county service area to various entities about the agency

Served as invited panel guest and luncheon speaker as transit representative at national conferences

Responsible for arranging presentations about the Vision 2020 Program and other Pace initiatives

Increased brand recognition of Pace throughout the city of Chicago via networking and event attendance

Created partnerships with the Cook County Sheriffs Dept. and S.A.L.T. to bring awareness to seniors

Supervised and developed regional bus presentation programs for schools with disabled students

Served as moderator during transportation summit hosted by local academia

P resented to area English as a 2nd language programs concerning transit options for new residents

Formed relations with a nationally based employment agency to give transit information to clients

Professional Writing & Editing:

Co-Editor-in-Chief of Moving into the Future, a weekly e-newsletter

Sole or primary author of two articles per week for publication in Moving into the Future

Wrote talking points as part of a team formed to assist Executive Director in making presentations

Media Relations:

Appeared on Chicagoland television news, cable access TV, and radio to promote Pace initiatives

Interviewed frequently by print media during events such as transit related campaigns

P repared and distributed official Pace press releases for media outlets and institutional constituencies

Institutional Responsibilities:

P articipated in task force committees as a Pace representative to assist transit needs of the disabled clients

Served as a member of the Pace Transit Ambassadors to assist the public during route restructuring projects

Manager of departmental budget for promotional items used at P ace community events

Chosen as the Pace representative for the National Transit Symposium Planning Committee, Chicago

ADDITIONAL EXPERIENCE:

On-Call Office Aide, Volunteer for State Rep. Kenneth Ken Dunkin, District V, Chicago, IL P resent

On-Call Associate, Volunteer Alderman Walter Burnett, 27th Ward, Chicago, IL P resent

Communications Consultant, Talitha Washington for School Board Campaign 2006

Bus Operations, P ace Bus Service, Elgin, IL 06/2000 11/2002

Public Relations and Marketing Assistant, Northern Illinois University 08/1999 08/2000

Director of Public Relations, African American Leadership Conference, NIU 09/1998 05/1999

Inside Sales Representatives, Cellular One, Indianapolis, IN 01/1996 06/1998

Loaned Executive, United Way of Central Indiana 08/1995 12/1995

Development Campaign Associate, United Way of Central Indiana 06/1992 12/1995

Ph# 847-***-**** 603 East Prospect Avenue, Apt. 2 H Mount Prospect, IL 60056 acu0fd@r.postjobfree.com

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