Customer Service Manager

HULANDA STACY

********@*****.***

**** ******* **** *****, ***, B, Columbus OH 43227

614-***-****

SKILLS

Strong verbal/written communication skills

Supervision

Security

Janitorial/housekeeping services

Strong planning and organization skills

Ability to meet deadlines with limited supervision

Detail oriented with accuracy and precision

Self-motivated and self-directed

Expert in Microsoft Office (Word, PowerPoint, Excel)

Customer Service

Meeting/conference planning

Grant writing

EXPERIENCE

Joious Cleaning Services P.O. Box 06182, Columbus OH

Crew Supervisor 2010 –

Clean commercial and residential properties which includes dusting, vacuuming, and furniture arrangement, cleaning ovens, stripping and waxing floors, some light painting and power washing. Responsible for supervising 10 person crew on The Ohio State University campus during fall move in.

Scioto Services 930 Williams Avenue, Columbus OH

Detail Cleaner 2014 –2015

Clean kitchenettes, dust desks, computers, ceiling vents, light fixtures, tables, chairs, baseboards, mop elevator lobbies and kitchenettes in the One Columbus Center. Perform other duties as needed.

Mary S. Fraley 3204 E. 12th Avenue, Columbus OH

Live-In Caretaker 2006 – 2014

Prepare serve and administer meals and medication, attend to client’s personal hygiene needs, provide transportation, handle all banking/financial needs including bill payment, keep client’s home inventoried and stocked, maintain client’s home in a clean orderly manner

Community Housing Network 1680 Watermark Drive, Columbus OH

Mobile Desk Staff 2004 – 2006

Secure building and perimeter, engage tenants, develop and execute tenant activities and groups, provide administrative support to Building Manager, attend workshops and trainings, publish monthly newsletter, record and prepare minutes for all meetings

Aldersgate United Methodist Church 385 Miller Avenue, Columbus OH

Church Administrator 1995 – 2003

Create and publish worship bulletins and newsletters, record and prepare minutes for all meetings, provide administrative support to the Pastor, develop and execute summer youth programming, schedule building maintenance and activities, manage mass mailings and mailing lists, make travel arrangements, meeting/conference planning, write grants for youth programs, manage Pastor’s schedule.

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