Christopher J. Smith
Alexandria, Louisiana 71302
acu077@r.postjobfree.com
Objective
Seeking full-time employment with a reputable employer who has the desire to excel and is willing to hire an employee whose profound educational background combined with outstanding previous work experience and an array of skills and experiences suggests a strong desire as a team player in helping propel an employer to the next level of success.
Abilities
Effective communicator
Attentive listener
Quick learner
Can work either independently or as a team player
Multitasker
Detailed
Organized
Policy enforcer
Problem solver
Can type 60+ WPM
Employment History
Holiday Driver Helper and Warehouse Assistant
12/2015 – 01/2016 Sayes’ Office Supplies Alexandria, LA
Loaded packages onto company trucks and vans for daily deliveries
Completed daily routes in the absence of company drivers
Stocked incoming merchandise
Completed weekly inventory count
Interim Data Entry Clerk
10/2015 – 11/2015 JM Test Systems Alexandria, LA
Entered items into system for calibration and inspection
Answered phones and rerouted calls to their respective departments
Copied, faxed, and scanned documents for outgoing shipments
Packaged items for outgoing shipments
Inspected incoming items for accuracy and quality inspection
CSR and Housing Specialist
11/2014 – 04/2015 Alexandria Housing Authority Alexandria, LA
Greeted customers upon office entry
Pre-screened incoming calls
Processed incoming mail and pre-screened company e-mails
Pre-screened applicants’ incoming paperwork on an annual or interim basis
CSR and Team Manager
10/2012 – 07/2014 Sutherland Global Services Alexandria, LA
Worked as a click-to-chat representative for AT&T wireless marketing products and services to current and potential AT&T wireless customers
Promoted to Subject Matters Expert (January 2013 through June 2013)
Worked as a billing for AT&T U-Verse customers marketing products and services to current and potential AT&T U-Verse customers
Promoted to Team Manager (October 2013 through July 2014)
Recognized as the #1 customer service representative in the Alexandria, LA market
Recognized for Employee of the Month
Recognized for Best Overall Team Performance of the Month
Production Line Operator and Shift Manager
12/2010 – 10/2012 Plastipak Packaging Incorporated Pineville, LA
Operated various parts of production lines, ranging from box machines to inserting dividers into boxes to overseeing the cap dispensers for the product containers.
Assisted with special projects with the forklift department for incoming and outgoing shipments.
Fulfilled occasional janitorial duties.
Promoted to Shift Manager (July 2011 through October 2012)
Recognized for Employee of the Month (2011 (2); 2012 (3)
Cashier and Assistant Manager
07/2008 – 07/2010 Umoja Books and Products Lafayette, LA
Oversaw day to day operations
Performed customer transactions (cash, credit/debit, check, money order)
Daily cash handling and made nightly deposits
Promoted to assistant manager (May 2009 through July 2010)
Resident Assistant
05/2007 – 08/2007 Southeastern Louisiana University Hammond, LA
Worked as a resident assistant for the Upward Bound Program
Escorted students around campus to and from various classes and campus events
Conducted daily and nightly room checks for cleanliness and safety measures
Served as a chaperone for field trips
Educational Background
Southeastern Louisiana University Hammond, LA June 2006 through May 2010
Bachelors’ Degree (B.A.)
oMajor: Business Administration
oMinor: Information Technology
Peabody Magnet High School Alexandria, LA August 2002 through May 2006
High School Diploma
oBusiness and Marketing
Additional Information
I am dependable, filled with utmost integrity, honest, punctual, respectful, responsible, and trustworthy. I am available for immediate employment upon acceptance of a job offer.
References
Available upon request.