Cynthia A. Long *** Louise Lane

970-***-**** Fort Collins, CO 80521

SUMMARY

Experienced, motivated administrative professional with an extensive and diversified employment history. Excellent communication, time management, and organizational skills. Detail-oriented, challenge-driven, multi-tasker, with a thorough understanding and appreciation of confidentiality. Strong work ethics with the ability to function effectively and efficiently in a demanding environment. Demonstrates a calm demeanor while effectively interacting with all levels of the organization as well as external customers. PROFESSIONAL EXPERIENCE

CAMERON INTERNATIONAL Wellington, Colorado

Customer Service Coordinator/Procurement

Efficient and timely ordering of product for all departments within Cameron; Service, Warehouse, Flowback, and Rental using SAP (Optimus). Receiving of product, working to resolve vendor payments, assist in setting up new vendors, etc. Monthly Procard reconciliation reporting to Corporate office in Houston, Texas. Previous duties included ordering of all office/kitchen supplies, entering of time sheets for time utilization reporting to Corporate.

POUDRE SCHOOL DISTRICT, Fort Collins, CO 2000 – 9/2005 Registrar, Counseling Department, Poudre High School 8/2006 - 2008 Counseling Secretary, Scholarship Coordinator, Fort Collins High School 8/2008 – 8/2010 Registrar, Counseling Department, Fort Collins High School 8/2010 – 07/2013 Registrar - Student enrollment/withdrawal. Collection, verification and input of data into complex student information system abiding by district policies and procedures. Transcription of incoming transcripts

(including foreign) ensuring proper grades and credits given based on calculation of seat time and grading scale. Extensive computer knowledge and use of Silk Student Information System for report generation (i.e., enrollment data for staffing purposes, school of choice statistics, ethnic counts, etc,), aiding in school accountability. Course Description Guide – Gather information from department heads,

(i.e. course descriptions, credit, flow charts); computer input of such information. Coordinate printing and proofreading of draft before final publication. Access Database input/generation of graduation marching list; diploma coordination and ordering utilizing Excel. Counseling Secretary, Scholarship Coordinator - Department calendar, back up for all Registrar functions, meeting minutes, PSD Local Scholarship Coordinator, Senior Bulletin, field trip organization, counselor schedules; miscellaneous support functions for the department. PaCE Assistant, Transitions Secretary, Poudre High School Professional and Community Experience (PaCE) Department provides employment training and opportunities for high school juniors and seniors. Seminar planning, preparation and scheduling with area business leaders.

Data input of student time sheets, hours, grades and credits Aide in interview and resume preparation

Eligibility determination of students for the National Technical Vocational Honor Society Schedule, attend, and take/prepare minutes at monthly Principals’ meetings supporting the Transitions Program

Medicaid Technician, Poudre School District

Data input and filing of claims into the Colorado Medicaid Billing System for district Medicaid reimbursement

Medicaid and/or Children’s Health Plan Plus outreach and eligibility determination/enrollment Access Social Security database for determining proper Social Security numbers for Medicaid recipients First National Bank, Fort Collins, CO 1996 – 2000

Administrative Assistant, Human Resources

Account Executive, Private Banking

Administrative support for HR Director and staff including Benefits, Recruiting, and Training functions Implemented and tracked performance evaluations for approximately 300 employees in 6 branches Organization of employee recognition/service awards Updated/maintained employment files, provided employment verifications, main phone line for department

Performed Recruiter duties during Recruiter’s maternity leave Administered teller-tests to applicants

Supervised one part time employee

Critical information resource for employment candidates as well as internal customers. Fort Collins Coloradoan, Fort Collins, CO 1993

Personnel Assistant

Part time secretarial support for Personnel Director Employee file maintenance, employment verifications Compilation of materials and assist in employee benefits orientations Missoulian Newspaper, Missoula, MT 1990

Classified Sales Representative

Assist customers with classified advertising needs. Computer input of advertisements. Solicitation of advertising to businesses/individuals in special sections. Baxter Healthcare Corporation, 1987 – 1989

Customer Service Coordinator/Representative 1978 – 1983 As Coordinator, organized and implemented transfer of department from corporate offices in Illinois to manufacturing facility in Texas.

Hired, trained, supervised staff of 4 Customer Service Representatives Serviced sales force covering entire United States. Cooperated efforts with Production and Manufacturing, including twin-plant in Juarez, Mexico Arranged and followed through on special LTL, air and drop-shipments to customers. Monitoring of back-orders daily utilizing system reports. As Representative for distribution side of company, handled approximately 40 accounts in 3 states generating roughly $11 million in sales.

Order entry, tracking, expediting of orders. Maintenance of customer database. Pricing updates, credit processing, inventory adjustments, returns. Maintain constant contact with customers, sales force, vendors, distribution and production to ensure prompt, accurate response to customer needs.

Standard Alaska Production Company, Anchorage, AK 1984 – 1986 Secretary, Employee Relations

Administration and hiring of all temporary employees, Coordination of internal job postings and interviews. Key Word Processor for department

EDUCATION

University of Texas at El Paso International Business College, El Paso, TX 1975 – 1977 1977 – 1978 Executive Secretarial Diploma SKILLS

Equipment/Hardware - Software

Computer PC, Mac, Copiers MS Word, Excel, Access, Outlook Power Point, Fax, Scanner, all basic office equipment Publisher, Job-specific software SAP