Sales Customer Service

KANDASAMY.A

: *********.***@*****.*** Chandranallur, Thoppur Post,

@ +91-978******* Dharmapuri District – 636 352

Objective

Seeking a challenging career in an organization where my efficiency can be proved for the uplift of the company and growth of my personality.

Summary of experience:

Current experience:-

Organization name: Bharati Airtel Ltd, Trichy, Tamilnadu

Period : 1st June 2015 to still

Designation : CRO

Nature of work : Sales and service

Job Responsibility:-

Identifies business opportunities by identifying prospects and evaluating their position in the industry

Researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities.

Recommending profit and service improvements.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Listening to customer requirements and presenting appropriately to make a sale

Presenting the broadband service and mobile in a structured professional way face to face

Maintaining and developing relationships with existing customers in person and via telephone calls and emails.

Cold calling to arrange meetings with potential customers to prospect for new business.

Responding to incoming email and phone enquiries.

Acting as a contact between a company and its existing and potential markets.

Negotiating the terms of an agreement and closing sales.

Gathering market and customer information.

Representing the organization at trade exhibitions, events and demonstrations.

Presenting the product or service in a structured professional way face to face.

Reviewing team sales performance, aiming to meet or exceed targets.

Handle the day to day store operations

Previous experience:-

Organization name: Aircel Retail, Hosur, Tamilnadu

Period : May 2013 to May 2015

Designation : CSD

Nature of work : Sales and service

Job Responsibility:-

Responsible achieving sales targets

Handling day to day store operations

Efficient in sales

Maintain MIS report and sales report product vise

Attend showroom customers and convert enquiries in to sales

Responsible for smooth selling with team

Handled customer enquires

Responsible for inventory management and stock plane

Managed monthly sales and marketing expenses

Crosschecking Daily report & invoice number

Worked in the billing process

Sales report Collection

Cash collection

Maintained Daily Sales report

Map potential customers and generate leads for the organization

Handle the overall quires

Motivating Team achieving month target

Maintain stock and inventory and banking process

Delivery the product through customer address

Maintaining and improving relationships with the client

Brand promotion

Area of work experience:

Sales

Customer service

Product development

Cross selling

Compliant handling

Device management

Overall store data handling

Academic Qualification:

Degree

Name of Institute

Board of Study

Year of passing

Percentage of Marks

MBA (Finance & Marketing)

KSR College of Engineering Trichangodu

Anna University

2012

82

Bcom (CA)

Gove Arts & Science College Dharmapuri

Periyar university

2009

58

HSS

Govt Hr.Sec.School, Thoppur.

State board

2006

71

Software skill:

MS Office

Tally 9, HTML, VB

Trainings attended:

I did my internship project in HDFC LIFE SALEM

I did main project budget and budgetary control WABCO India ltd Chennai

Personal details:

FATHER’S NAME : T.Amsan

DATE OF BIRTH : 14/04/1989

MARITAL STATUS : Single

GENDER : Male

LINGUISTIC ABILITIES :

TO WRITE & READ : English & Tamil

TO SPEAK : Tamil, English &Telugu

Declaration:

I hereby confirm that the information given above is correct and best of my knowledge.

Place:

Kandasamy.A

Date:

Contact this candidate