Customer Service Assistant
Resume:
Tara Rochelle Hilton
North Charleston, SC 29418
Cell: 843-***-****
Email: **********@*****.***
Objective: To obtain a full time permanent position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.
Education High School Diploma
Saint Andrews Parish High School, May 1992
Charleston, South Carolina
Early Childhood Credential
Trident Technical College 2003
Work Experience
June 2009-present Owens Christian Academy
Lead teacher for the K-4 class
-Work closely with the Assistant Teacher to develop weekly plans and activities.
-Assess the student’s within the schedule mandated times.
-Maintain records on each child’s progress.
-Attend all staff meetings and training classes.
-Correspondence incoming/outgoing (Parental)
-Dictation (Meetings & Trainings)
-Media development
Owens Christian Academy
Teacher assistant for the K-4 class
-Discuss assigned duties with classroom teacher to develop weekly plans and activities.
-Assist children individually or in small groups to help master assignments.
-Grade homework and file them properly.
-Make copies of class/homework assignments.
September 2000 – Hope’s Treasure Chest
June 2009 Early Childhood Development Teacher
-Responsible for teaching the three year old class.
-Received Early Childhood Credentials in December.
March 1997 – Interactive Performance Incorporation
September 2000 Call Center Representative
-Call customers in regards to collection of past payments for local/long distance, wireless and internet accounts for AT&T subscribers.
January 1997 – JC Penny, Charleston, SC
August 2000 Merchandiser Assistant for the Children’s Department
-Strong leadership skills.
-Work closely with the manager.
-Supervised sales associates.
-Arranged floor displays.
-Approve and denied refunds.
-Price modifications.
-Designed Plan-o-Gram for basic merchandise.
-Coordinate weekly sale ads.
JC Penny, Charleston, SC
Sales Associate
-Assisted customers with price verifications.
-Stocked new merchandise.
-Trained new employees.
-Arranged floor displays.
-Adjusted prices on mark down merchandise.
-Coordinate weekly sales ads.
June 1990 –
January 1997 K-Mart, Charleston, SC
Sales Associate
-Customer service
-Assisted customers with price verifications
-Stocked new merchandise
-Arranged displays.
-Coordinate weekly sale ads.
-Trained new employees
Achievements
Employee of the month March 1991
Chairman’s Award November 1993
Associate of the month July 1996
Customer Service Pin November 1997
District Top 10 Catalog Referral Award November 1997
Customer Service Pin February 1998
Merchandiser Assistant Certificate May 1998
Merchandiser Assistant Pin May 1998
Received Early Childhood Credential December 2003
Computer Skills
Proficient with Microsoft Word, and Internet
Certifications
CPR
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