Angela Gooding
Customer Service Assistant - Area Agency on Aging
Lincoln, AR
***********@*****.*** - 479-***-****
WORK EXPERIENCE
Receptionist/Administrative Assistant
Westville Medical Center - Westville, OK - July 2015 to January 2016 Responsibilities
Answered phones, made appointments for patients, called patients to come in for there yearly check up and to get there lab work done. Filed patient records in there files. Made copy, faxed things etc... Accomplishments
Made it easier for the other staff to do there job. Skills Used
I was able to get patients to come in that had not been in over a year to come in for there yearly check up, Customer Service Assistant
Area Agency on Aging - Fayetteville, AR - December 2014 to January 2015 Support company efforts by seamlessly handling all administrative duties, including: Answering phones, filing/ faxing documents, setting appointments and providing succinct answers to client questions.
* Effectively work with personnel from numerous departments to bring company expectations to successful conclusion within prescribed deadlines.
* Transfer key information across all company levels, helping to promote an environment conducive to effective coordination of efforts and collaboration of ideas.
* Develop lasting relationships with clients to increase satisfaction. Cashier/Server/Cook
Bear's Place - Fayetteville, AR - 2013 to 2014
Earned recognition from manager for building professional relationships with a diverse customer base, maximizing efforts and promoting a professional image as the first point of contact with the public.
* Provided consistently superior customer service to promote opportunities for repeat/referral business.
* Effectively handled numerous daily duties without sacrificing quality or established deadlines. EDUCATION
Diploma in Medical
Ultimate Medical Academy
April 2015