Herbert Thompson
Long Beach, California 310-***-**** ************@*****.***
SENIOR STRATEGIC MANAGER – LEAN SIX SIGMA
Dynamic and strategic management leader with 20+ years experience increasing team performance. Recognized for increasing lean scores every year at all seven facilities at ECOBAT, including increasing one facility’s score from 48% to 74%. Expertly combines innate business acumen, ability to secure buy-in, and technical training to improve safety, increase productivity, and cut costs. CONTINUOUS IMPROVEMENT EXPERIENCE
ECOBAT Technologies Ltd., Dallas, TX
Senior Lean/Six Sigma Consultant, February 2010 – Present Lean Facility Manager, February 2007 – February 2010
Advise CEOs, COOs, and Vice Presidents at seven facilities nationwide on Lean Six Sigma strategies and mentor seven facility Lean managers, increasing lean assessment scores by 2-5 points at every location
Promoted in 2010 from Lean Six Sigma consultant for one facility to consultant for entire corporation
Developed over 100 VSM, Kaizen, and Lean road maps and oversee their daily, weekly, and monthly performance measures (S,Q,D,C,M) to systematically narrow the gap between actual and ideal
Achieved a 74-point Lean assessment score at one facility – highest given by Lean Learning Center in industry
Created program that worked to engage all employees in eliminating waste that increased employee participation by 2000% and saved company $5M/year at one facility
Reduced water usage by an unprecedented 30%, saving company $1.5M/year in fees
Developed effective safety program, improving the culture so drastically that there have been no lost-time injuries in two years
Develop and deliver regular 50-person shop floor trainings and 25-person executive and manager presentations, receiving 4.8/5 on evaluations for providing relevant and usable content
Conduct annual Lean assessment with the Lean Learning Center for Arizona facility, covering 11-13 elements
Perform internal audits for ISO 9001, 14001, and 50001 and OHSAS 18001 to identify minor nonconformities
Lean Learning Center used ECOBAT’s Lean programs as benchmark for companies in multiple states to use to measure Lean success
Manage the performance improvement and performance management processes for core teams
Serve as Editor-in-chief for quarterly Lean Newsletter that has a readership of 3500+ United States Army, Washington D.C.
Process Action Team Leader, 1992 – 1995
Developed 25-person cross-functional team consisting of department heads from six departments to improve customer service and reduce errors in processes
Streamlined logistics for operations, resulting in $4.5M savings in fuel and supply costs for one deployment to the Philippines
RELEVANT MILITARY EXPERIENCE
United States Army, Washington D.C.
Operations Sergeant, Equal Opportunity Representative, Senior Drill Sergeant, Training Developer, 1999 – 2006
Promoted to advise the Commander on advanced strategies and tactics
Trained 500+ personnel in equal opportunity policies and procedures
Received the Distinguished Instructor Award (given to approx. 8 of 450 instructors) based on effectively training recruits for tactical and technical operations
Awarded the Distinguished Honor Graduate (#1 in class) and Leadership Award (only one given at Drill Sergeant School)
Developed training policies and drafted lesson plans to cross-functionally train recruits Squad Leader, Platoon Sergeant, Operations Sergeant, Total Quality Manager, 1986 – 1999
Promoted to lead teams of 10+ staff based on demonstrated excellence as an officer and soldier, as evidenced by receiving the Noncommissioned Officer of the Year Award (only one awarded out of 20,000 officers) and Soldier of the Month (only one awarded out of 1000 soldiers)
Requested to advise the Battalion Commander Executive regarding personnel training EDUCATION
Central Michigan University, Mount Pleasant, MI
Master of Science and Administration, Human Resources, August 2003 Tarleton State University, Stephenville, TX
Bachelor of Science in Business Administration – Emphasis in Human Resources, May 2000 Delta Mu Delta-Business Honor Society
CERTIFICATIONS
Management and Strategy Institute, Downingtown, PA Six Sigma Lean Professional and Change Management Specialist, Anticipated June 2015 Lean Learning Center, Novi, MI
Lean Master Certification, March 2012
British Standard Institution (BSI), Herndon, VA
Internal Auditor Certificate – International Standards Organization (ISO) 9001, 14001, and 50001; Occupational Health and Safety Assessment Specification (OHSAS) 18001, June 2007 U.S. Army Management Engineering College, Fort Leonard Wood, MO Total Quality Management – Selected to attend program to prepare to head up Process Action Team, March 1992 TRAININGS & SKILLS
Primary Leadership Development Course – Train junior leaders to supervise personnel Basic & Advanced Noncommissioned Officers Course – Teach mid-/upper-level supervisors to train soldiers Word, PowerPoint, Excel, SharePoint, Visio, SAP and Enterprise Asset Management (EAM) software