Administrative and Accounts Receivable Professional

Sandy McMullen

Pompano Beach, FL *****

*********@*******.*** - 804-***-****

SUMMARY

Self-motivated individual with extensive experience in accounts receivable and administrative duties with outstanding interpersonal and communication skills. Resourceful problem solver able to work effectively as part of a team and individually to reach common goals and provide superior customer service.

SKILLS and COMPETENCIES

Experienced with Microsoft Navision, Great Plains, QuickBooks, and JD Edwards

Advanced MS Excel skills, including pivot tables and VLOOKUP

Competent with Microsoft Word, Outlook and PowerPoint

Accounts receivable skills including account reconciliation, credit and debit adjustments, cash application, credit card processing

Excellent verbal and written communicator

Problem solving and issue resolution

Detail-oriented

Fast learner, able to assimilate new tasks on a minimal learning curve

Adaptable to diverse work environments

Work well under pressure

Strong work ethic

WORK EXPERIENCE

Accounts Receivable Manager: Alere eScreen Inc - Richmond, VA - October 2006 to November 2015

Responsible for and performed all customer billing, customer and pricing setup/updates

Performed account reconciliation and account adjustments, supervised collections and cash application

Managed up to four accounts receivable specialists and collectors.

Provided customized billing solutions to diverse customer base

Assisted in the implementation of Great Plains Accounting System and then Microsoft Navision

Managed A/R department through the transitions related to two mergers

Developed client relationships and heavily involved in issue resolution involving both internal and external customers.

Bookkeeper (part-time): Chiles Healthcare Consulting, LLC - Richmond, VA - August 2000 to October 2009

General bookkeeping duties including billing, accounts payable and receivable using QuickBooks

Various general office duties as required (correspondence, copying, scanning, etc)

Accounts Receivable Manager: McKesson Medical Surgical, Inc.- Richmond, VA - August 2000 to October 2006

Promoted from supervisor to manager of a large accounts receivable department, including approximately twelve A/R clerks as well as two supervisors

Oversaw the cash application and accounts receivable management of a nationwide customer base.

Served as SME (Subject Matter Expert) representing the accounts receivable department and the business in the successful implementation of the JD Edwards software, including user testing as well as training the department

EDUCATION

Psychology and Accounting Carroll College Waukesha - Waukesha, WI 1998 to 1999

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