Customer Service Executive Assistant

RELEVANT JOB RELATED EXPERIENCE:

** ***** ********** ** **************/clerical field

* ***** ********** ** *******

Industry (Aerospace/Defense) Experience:

N/A

EDUCATION:

High School Diploma - Athens High School

Business Math Course - Calhoun Community College

WORK HISTORY:

Nov 2007 – Present

Executive Administrator to President – DUCOMMUN MILTEC

Responsibilities:

Administrative support to the President and multiple Senior Vice Presidents; maintain accurate scheduling of internal and external meetings; facilitate in making graphs, charts, and slides for PowerPoint presentations; prepare (print, collate, and bind) presentations for internal and outside visitor meetings; coordinate and process travel arrangements for executive staff and corporate staff members using ADTRAV’s Concur Travel System; coordinate travel arrangements and hospitality arrangements for corporate headquarter executive visitors; plan company-wide meetings and events with meals included

Dec 2005 – Nov 2007

Executive Assistant to SVP/Payroll Administrator – TOYOTA MOTOR MFG, ALABAMA, INC Huntsville, AL

Responsibilities:

Administrative:

Assist Senior Vice President and Human Resource Management in administrative duties; maintain accurate scheduling of internal and external meetings; facilitate in making graphs, charts, and slides for PowerPoint presentations; prepare (print, collate, and bind) presentations for internal and outside visitor meetings; coordinate and process travel arrangements for SVP; coordinate travel arrangements and hospitality arrangements for executive visitors.

Payroll:

Process payroll for 900+ employees; process garnishments, update withholdings and direct deposit changes; provide bi-weekly reports to Accounting and Finance; monthly salary, medical leave, and man-hour reports to appropriate departments; provide training for PeopleSoft Systems – Workforce Management Time and Labor; update personnel and payroll records as needed; process uniform and personal mail payroll deductions.

Oct 2003 – Dec 2005

Executive Assistant to CEO/Receptionist/Travel Arranger - TIME DOMAIN CORPORATION - Huntsville, AL

Responsibilities:

Greet and process-in all visitors, answer and direct all external calls including international calls for over 80 employees; create, coordinate and maintain multiple conference room schedules, product demonstration schedules and conference calls set-ups using Microsoft Outlook; create and maintain the employee phone listing. Assist CEO and all department VPs in administrative duties; coordinate and process travel arrangements for all employees, including employees dispatched outside of Huntsville; coordinate travel arrangements and hospitality arrangements for all visitors. Assist in coordinating company staff meetings and corporate gatherings. Facilitate in making graphs, charts, and slides for PowerPoint presentations; prepare (print, collate, and bind) presentations for internal and outside visitor meetings.

March 2003 – Oct 2003

Receptionist – COILPLUS, INC. – Athens, AL

Responsibilities:

Greet and process-in all visitors, answer and direct all external calls including international calls for over 100 employees; create, coordinate and maintain multiple conference room schedules, create and maintain the employee phone listing; file daily plant operations; enter maintenance records into computer system; sign for incoming packages; create outgoing package labels for packages; receive and deliver mail

November 2002 – March 2003

Substitute Teacher - ATHENS CITY SCHOOLS – Athens, AL

Responsibilities:

Instruct all levels of elementary classes including special education, learning disabled and extracurricular classes; follow primary teacher’s instructions; maintain discipline of students in and out of the classroom

October 2000 – November 2002

Receptionist - TIME DOMAIN CORPORATION - Huntsville, AL

Responsibilities:

Greet and process-in all visitors, answer and direct all external calls including international calls for over 150 employees; create, coordinate and maintain multiple conference room schedules, product demonstration schedules and conference calls set-ups using Microsoft Outlook; create and maintain the employee phone listing.

August 1999 – June 2000

Special Education Aide - ATHENS CITY SCHOOLS – Athens, AL

Responsibilities:

Assist primary teacher with special needs student; monitor and escort student to extracurricular classes; provide one-on-one assistance to students for stressful tasks.

August 1997 – June 1999

Substitute Teacher - ATHENS CITY SCHOOLS – Athens, AL

Responsibilities:

Instruct all levels of elementary classes including special education, learning disabled and extracurricular classes; follow primary teacher’s instructions; maintain discipline of students in and out of the classroom

March 1991 – November 1996

Office Manager – AGRI-CITY TRACTOR, INC. – Athens, AL

Responsibilities:

Prepare and post daily deposits; post, process and file accounts payable; process timesheets; issue payroll checks and process all payroll taxes; facilitate all phases of accounts receivable to include processing customer financial statements and expediting past due accounts; prepare retail notes for customers and obtain financing information; reconcile the monthly corporate financial statement, process month end; balance the general ledger; prepare and pay state required taxes; process customer service work orders

February 1989 – February 1991

Payroll Assistant and A/P Clerk – HUMANA HOSPITAL, INC. –Huntsville, AL

Responsibilities:

Process timesheets for over 1,000 employees, key entire payroll into computer system, issue payroll checks; perform accounts payable functions; issue refund checks for insurance companies, patient accounts, and to other Humana Hospital facilities; journal entries for month end and general ledger.

COMPUTER SKILLS:

Computer proficiency in PeopleSoft Financial, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, Outlook); Lotus Notes, Adobe Acrobat 8.0,)

AWARDS & HONORS:

Secret Clearance

2008-2009 Member of Excellence – International Association of Administrative Professionals (IAAP)

2009-2010 Secretary for Huntsville Chapter IAAP

PROFESSIONAL ORGANIZATIONS:

Huntsville Chapter IAAP

Licensed Notary – Limestone County, Alabama

COMMUNITY INVOLVEMENT:

2012 – 2016 LifeSource, Inc. Board of Directors

2016 Aggie’s Arts Board of Directors

Writer for Shattered Magazine

Active member of Church of the Highlands Huntsville Campus Serve Team

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