Garry Wilson
*** ******** ***** ** *******, Georgia 30312
404-***-**** Email: ******@*****.***
Professional Profile
A proactive self-starter with a strong work ethic with the skill set to interact and work professionally with owners, vendors and employees. Keen eye for details, contract management and vendor relations. Strong planning and prioritization skills with the ability to multi-task and handle pressure with grace. A Licensed Community Association Manager and Real Estate Agent with primary focus within property management, HOA, POA, or COA communities.
Professional Experience
Dimension Management
Community Association Manager – Consultant 2015 – Current
Contributes to development, refinement and coordination of processes and procedures such as defining CAM’s role as it relates to the portfolio and or on-site manger’s position.
Portfolio/On-site Manger Outline
oExcellent communication skills, with demonstrated ability to manage multiple projects simultaneously in a team based environment.
oProvides board mentoring and administrative support including advising board members on policies and procedures as well as creating a best practices procedure manual.
oResponsible for financial reporting and cash management – monitoring the collection of assessments and revenue.
oResponsible for managing the payments for the associations’ services and equipment as well as tracking cash flow of the association ensuring funds are available for daily operations.
oKey point of contact for community association vendors including selection of vendors, negotiating contracts and evaluating and inspecting services provided by vendor.
oPerformed common element inspections on daily basis.
oManager of a portfolio of communities’ ultimately responsible for; supervision of staff, review of annual and monthly financials.
Sentry Management
Community Association Manager, Atlanta GA 2012 – 2015
Portfolio Manager – Managed the day to day operations for up to 15 properties.
oAs Portfolio Manager directed the implementation of all policies objectives, and activities for multi-family assets for up to15 properties managing 300 units and 60 employees.
oResponsible for chairing and overseeing Board, Budget, Special Assessment and Membership meetings
oKey enforcer for House Rules, Bylaws and Declarations. Assisting with due process hearings for Homeowner and Resident violations.
oResponsible for monitoring performance of Association Staff and Vendors, Hire and Fire on behalf of the Board Members.
oResponsible for Project Negotiation & Coordination which included but not limited to: Roof Replacement and repairs, Parking lot and Concrete Restoration, elevator modernization, community painting, re-plumbing of units, Backflow Installation and certification entry sign design, construction and repairs, pool restoration, fence installation and replacement.
oDeveloped preliminary annual budgets for all properties as well as organized community board meetings Annual and Developer turnover meetings.
oMaintained all official records for properties including coordinating state and federal tax filings in accordance with CPA instructions.
oMaintained association bank accounts, managed accounts receivable and accounts payable systems, prepared financial reports and reviewed coded all bills/invoices for the community.
oNotified homeowner’s of outstanding balances including electronic monitoring of all past due accounts, preparing notices, intent to file lien notifications and monthly collection reports
Jeanie Hunter Realty
Realtor/Property Manager, Atlanta GA 2001 – 2012
Outside sales professional with a unique ability to adapt and relate to customers, responsible for selling homes ranging from $25,000-$4,000,000, in Central and North GA territories. I created new business, cold calling, referrals and assisting customers. Provide On-site property management for single and multi-family developer control community, while providing exceptional customer services.
oConsistently exceed company revenue goal by at least 250% every year since 2001
oTop agent every year since 2001 out of 8 agents within our office
oReview monthly operating statements/complete variance report for the Board, Developer and Homeowners
oMonitor delinquency and ensuring aggressive action is taken.
oProvide and ensure proper response of Vendors and Developer to homeowners for emergency situations.
oNegotiated contracts with independent vendors when necessary.
oPerformed a full property inspection several times per month with the Assistant Property Manager, Maintenance Supervisor and Vendors.
Jupiter Data, Inc./ Billing College
Account Manager, Teaneck, NJ 2000 – 2003
Responsible for selling and facilitating technology classes to Fortune 500 businesses internationally and domestically.
oExceeded sales goal by 130% year over year
oDeveloped and implemented needs assessments with clients to determine appropriate support solutions
oCollaborated with upper management to identify client concerns and establish solutions to software challenges, thereby increasing client retention and sales
oTraveled globally and domestically to wireless and wire-line companies to train and support specialized billing, customer care, data warehousing, and point of sale products to groups of 25-500
LHS/Schlumberger SEMA Group Telecoms
Training Manager, Atlanta, GA 1997-2000
Responsible for product rollouts, systems deployment, and planning and curriculum development.
oDeveloped business plans and strategy by analyzing competitive products to secure competitive advantage
oDeveloped and rolled out sales presentations to outside sales force
oDeveloped training program from conception to implementation, specific to client’s need
oDeveloped training materials for products, services, promotions, operations, and pricing
EDUCATION & CREDENTIALS
Norfolk State University, Norfolk VA - Business
Electronic Computer Programming Institute Hampton, VA - Certificate of Completion
Licensed Real Estate Agent, Georgia Real Estate Commission