Customer Service Manager

GIUSEPPE DE SIENA

Avenida Las Chapas, Residencia Playa Alicate, Bloque C, 2/8

***** ********, *****

+346********

***************@*******.***

CAREER PROFILE: Manage resources and workers in a restaurant as Restaurant Manager

SKILLS: I have more that ten years experienced in management of restaurant and food and beverage research. I have excellent management skills. Good orgenizational skills allow me for dealing with diverse tasks and staff. I am able manage multiple tasks. Self-discipline and great efforts are my principal. Good office package management and social network. Good knowledge and experience in the wine sector. KEY STRENGHT: Customer service excellence

Budget and cost controls

Inventory management

Strategic marketing and sales

Profit and growth strategies

Good staff managemen

WORKING

EXPERIENCES: Restaurant Manager, Casa Tua, Marbella, Spain, July 2014

- present

Responsabilities:

Manage schedule of restaurant activities and operation Monitor operation of restaurant to profitability and Minimize legal liability

Make coordination with chefs about menù

Perform quality control

Staff training

Restaurant Manager Assistant, Organic

Restaurant,Marbella, Spain, May 2014 - July 2014,

temporary contract

Responsabilities:

Made coordinator with waiters, food suppliers and customers directly Owner, Gusti e Design Italia Shop, Rimini Airport, Italy, March 2009 - October 2014

Responsabilities:

Accurate research of typical products, wines and food all over Italy Control of the working process, conservation and use of the products Product selection and sales

First level Sommelier Certificate

LANGUAGES:

Mother tongue: Italian

English: Profecient

Spanish: Profecient

Russian: Beginner

REFEREES:

Adriano Visentin, +349********, ****@***************.*** Written references available upon request

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