Customer Service Project

Fredysia Wright

**** ******* ** # **, *******, TX 77057 281-***-**** ***************@*****.***

SUMMARY

Buyer/Planner with 12+ years of experience in lean manufacturing, sourcing, purchasing and inventory management.

TECHNICAL SKILLS

Cycle Counting

Inventory Management

Vendor Negotiations

Engineering Specs

SAP/ERP/JDE/GLOVIA/ORACLE/E2 SHOP SYSTEMS

Shipping/Receiving

Computer Literacy

Expediting

Time Management

Reports & Memos

Project Management

Organization

SOFTWARE SKILLS

MS Office Excel Lotus Notes Outlook Express Mac OS Internet Explorer/Mozilla

PROFESSIONAL EXPERIENCE

Southwest Impreglon-Houston, TX

Inside Sales/ Customer Service (Contract) 9/2015-01/2016

Research new clients for possible sales call

Process sales orders via E2 system for production routing

Negotiates customer pricing and lead times

Coordinate with production manager to ensure timely delivers

Create new parts in E2 system based on engineering specs and assign routers to each part.

Acquire additional knowledge of thermal coating and paints, i.e. Phosphates, Xylan, Semigards, etc…

GE Oil and Gas-Houston, TX

Project Buyer (Contract) 4/2014-05/2015

Negotiated quarterly pricing with vendors to ensure cost savings

Processed daily Oracle reports for open orders, expedited orders and processed invoices

Sourced and Negotiated bids for OSP services and pricing for ITO service sales calls

Assigned to $5millon project to repair 50 OG Risers onsite at the service location

Acquired and planned for over 10 OSP vendors to come onsite and service a OG Riser Project

Assisted in development of detailed Level 3 scheduled activities and logic for Scope of work for engineering, procurement and shop

Coordinated with Project Managers, Engineers and EHS Managers daily to ensure compliance

Experienced with Oracle interface with Primavera. Experience with Supply Chain Logistics involving vendors & transportation systems.

Foxconn-Houston, TX 10/13-01/14

Buyer (Temp)

Commodity purchased OEM computer parts, Servers, Microchips, cabling supplies

Tracked SAP/MRP for daily reports to ensure purchase orders are received timely

Processed weekly freshness pulls to ensure inventory forecasted would not be quarantined

Coordinated with Planners to ensure forecasted material consumption on-time

Provided pivot table/PowerPoint reports to ensure proper material purchase planning

National Oilwell Varco 07/12-12/12

Buyer/Planner (Temp)

Commodity purchases included, pup joints, flange, piping, flat bar, welding rods, safety equipment, welding supply, filtration pumps

Processed cycle counts to monitor and replenish Frac Trailer inventory levels

Performed internal site transfers for material replenishment via JDE/Glovia

Forecasted inventory replenishment based on project development

Hoerbiger- Houston, TX 11/11-06/12

Buyer/Planner (Contract)

Commodity purchases included polymers, copper sheet plates, rod bar, tubing and fittings; springs, safety supplies, precision cutting tools, general industrial supplies; outsourced for welding, machining, coating and air purifier services through Airgas

Planned workflow for material production through project forecasting

Worked closely engineering and quality control to ensure materials purchased were consistent with customer needs

Created a strategic outsourcing process through coordinating with our vendors, shipping and receiving departments which provided a 80% decrease in shipping delays, vendor material displacement, and production delays due to receiving errors

Great Plains Restoration Council, Houston, TX 11/08-4/11 Project Manager, Buyer (Non-Profit)

Commodity purchases included, fencing materials, piping, sheds, saws, general gardening constructions supplies. Outsourcing for excavations, porta potty services, trash removal and disposal.

Organized, lead, and promoted interest in project “Estaban Park”

Recruited Internship from colleges for volunteer support

Explained principles, techniques, and safety procedures to participants in project activities, and demonstrated use of materials and equipment.

Evaluated facilities, and services to determine if they are producing desired results

Lee’s Material Services- Houston, TX 11/06-08/08

Purchasing Manager

Commodities included general industrial supplies, aluminum piping, generators, pumps, lifting/ rigging gear, welding and safety supplies.

Successfully managed 8 employees within the procurement and warehousing departments

Provided a cost savings of over $500,000 for Lee’s Material Services and our UAE (Maritime Industrial Services) clients within 6 months

Ensured warehouse processed bi-weekly cycle counts on cosigned material

Implemented purchase contracts with sound purchasing practices to assure compliant acquisition of materials or services were applicable towards company and governmental regulations

DXP Enterprises- Houston, TX 02/03-11/06

Site Inventory Specialist, Houston, TX

Commodities purchases based on clients’ needs included precision cutting tools, safety supplies, industrial piping and sheet metals, hose, tubes, fittings, valves, general industrial supplies

Maintained physical cycle counts of warehouse and consumable products on a daily basis

Lifted up to 75 pounds daily

Set up parts in new parts in SAP for barcoding and labeling

Trained employees on DXP Inventory management system and SAP

EDUCATION

Business Administration

University of Houston-Downtown

Pending graduation 2016

REFERENCES UPON REQUEST

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