Ckris Tinashe Matibiri

A: *** Milgin Drive, Cincinnati, OH, 45238

E: actzei@r.postjobfree.com; actzei@r.postjobfree.com

P: 201-***-****

U: www.linkedin.com/pub/tinashe-ckris-matibiri/11/7aa/69a/

Qualifications

● Business acumen with a team oriented focus ● Strong aptitude for Organizational development and training

● Research and data minded ● Strong customer service skills ● Experience with Applicant Tracking software

● Analytical and Strategic skill ● Experience with Diversity ● Human Resources focus

Summary

I can be described as analytical, individualized, restorative, strategic and self assured. I enjoy facts and data and examining these in detail. I prefer to be fully engaged in my work and seldom count how long I am working or studying towards something once I have made a commitment. I have a knack for understanding people well and I can discover the strengths and deficiencies in people and use this knowledge to create highly functional and effective teams. I take delight in exactness, precision and accuracy and as such I check, revise and streamline processes. Not only am I attracted to difficult challenges but I also enjoy generating creative solutions and executing them. I spend a great deal of time developing myself. I am self reliant and diligent and I enjoy defying the odds!

Employment

Kroger (Centre of Recruiting Excellence)

Recruiter

02/2015 – 11/2015

Acted as a steward for candidate experience and ambassador for the Kroger Brand. Used strong communication and human skills to passionately search for best fit candidates. Reviewed background checks to determine disposition of candidates. Worked with Applicant Tracking System to ensure timely hiring of candidates. Utilizing teamwork and appropriate practices, reduced time to hire significantly in division in addition to increasing staffing and reducing overtime costs for stores across the Southwest region. Also effective in training new hires and orientation.

Macy’s

Star Sales Ambassador

11/2014 - Present

Supervise over 20 associates and work in tandem with manager to execute action plans for the day. Ensure proper staffing of departments. Manage and resolve financial issues. Ensure customer experience is magic. Communicate, coach and assist associates to meet sales goals.

Talbert House

General and Operations Manager

3/2012 – 8/2014

Trainer, motivator, leader and mentor.

Design of training and development programs for staff. Facilitator of general training for the public. Responsible for managing applicant pool. Manager and recruiter of highly functional and effective team. Responsible for 100% increase in revenue from welfare sources.

Graduate from 2010 Leadership Development program.

Organizational development capacity, involved in career development of employees and analyzing HR processes.

Risk management and direct face to face work with transitional control, probation and parole clients.

Efficient orderly facilities maintenance that exceeded state and federal guidelines. Implemented inventory control system that reduces costs, improves stock levels. Instrumental in implementing motivational incentives for pro social behavior in clients at the facility. Up to 30% improvement in quantity and accuracy of drug sample collection. Active involvement in counseling, support and rehabilitation of substance abuse and mental health clients. Purchasing. Collection and analysis of performance metrics. Interaction and scheduling of community service. Client navigation and representative for welfare.

H&R Block

Tax Associate

1/2012 – 04/2015

Tax Preparation. Efficient Customer Service Professional. Designer of marketing materials and marketing strategy. Client matching to services. Appointment setting.

Brookstone

Retail Salesperson

8/2011 - 2/2012

Serving in sales in a highly functional fast paced, one of a kind, electronics retailer. Standard sales duties of greeting customers, demonstrating, products, and making purchase suggestions. Customer service.

National Securities Depository

Intern- Brokerage Clerk

2/2011 - 4/2011

Implemented and monitored marketing strategies and conducted market research to develop financial settlement solutions, minimize risks and provide value-added insights to support client decision making.

University of Kwazulu Natal

Statistics Tutor- Training and Development

1/2010 - 12/2010

Assessment, grading and tracking the trajectories of 15 students. Articulated and explained complex ideas in a comprehensible manner to maximize interest and learning. Realized an 80% pass rate. Excellent reputation for providing patient teaching tactics.

Exclusive Books

Supervisor-First-Line Supervisor of Retail Sales Workers

3/2006 - 12/2010

Day to day operational supervisor managing sales associates. Monitoring of scheduling, schedule conflicts, time sheets of 13 employees. Supervising banking, assist in inventory management and merchandising. Client issue resolution and customer service. Instrumental in achieving month on month growth of 5% in 2007, 2009 and 2010. Attained 90% of sales target for 4 consecutive years.

C. Mati/Blud INC

Art Director

3/2004 - 1/2006

Managed and motivated internal and external sales representatives. Secured outsourcing agreements with larger agencies including Lintas Lowe. Diversified income through creation of electronics company and general trader. Maintained profits with 10% from base in a struggling and volatile economy. Achieved month on month growth of up to 25% through cold calling, prospecting and sales presentations.

Education

Master's Degree, Industrial Organizational Psychology

Capella University

4/2013 – 02/2015

Bachelor's Degree, Economics/ and Psychology

University of Kwa-Zulu Natal

2/2006 - 12/2010

Certificate in Irrational Behavior

Duke University

2014

Speaking & Training Events

Mental health and the Prison system, Amnesty International

University of Cincinnati Main campus

11/2013 - 11/2013

Workshop, Speaker

A workshop centered on the human rights and rehabilitation of those with mental health issues

Crime versus Punishment: a critical look at the US and South African Justice System, Talbert House

2600 Victory Parkway, Cincinnati, OH

10/2013 - 10/2013

Public discussion, Speaker

A discussion focused around the effectiveness and the role of the justice system in the lives of people and communities. Alternative courses of action are explored and evaluated.

Cultural perspectives Mental Health in South Africa, Talbert House

2600 Victory Parkway, Cincinnati, OH

7/2013 - 7/2013

Public lecture, Speaker

A public lecture exploring the current status and the plight of mental health of refugees and immigrants

Money Management

3129 Spring Grove Avenue, Cincinnati, OH

3/2013 - 8/2014

Public discussion, Facilitator

Regular weekly money management sessions for clients of Talbert House focused on rehabilitation and financial health

Universal Precautions Safety for the Workplace

2600 Victory Parkway, Cincinnati, OH

3/2012 - 8/2014

Public discussion, Facilitator

Bi-weekly session focused on personal safety at the work environment

Associations

NABCJ

http://nabcj.org/

Non-Profit

8/2012 - Present

Non profit organization that facilitates scholarship and mentorship opportunities for disadvantaged youth.

Golden Key Society

https://www.goldenkey.org/

Social

1/2010 - Present

Network of mentors and peers offering leadership opportunities and scholarships

Contact this candidate