Customer Service Manager
Resume:
Rachel Barre
Apt #***
Palm Beach Gardens, FL 33410
**************@****.***
Summary:
Excellent customer service skills emphasized partnered with organizational and multi-tasking functions to serve a trust oriented, innovative and hard working career.
Major Career Responsibilities:
April 2010 – Present
RainDogToo
Palm Beach Gardens, FL
Owner/Operator: Rachel Barre 770-***-****
Flatting
Experience includes comics such as Buffy the Vampire Slayer and Call of Duty II. Excellent, detailed, and consistent color schemes for the benefit to the colorist. All work provided in a timely manner. Deadlines are always met.
Photo Editor Manager
Review over 100 dealers each month, checking for work quality and ensuring finished photos are on the websites. Manage a large editing group by providing them the tools needed to succeed easily in daily photoshopping of multiple dealers.
Photo Editing
Photo editing work that covered 70+ auto dealers in California with multiple deadlines daily. I produced a finished marketable product within all deadlines. This is part-time telecommuting photo editing work in the evenings. The photos are downloaded and then “cut” out and placed on dealership backgrounds. Any additional photo restoration is also applied. This is production editing with six different publishing deadlines to meet each night. In addition, design work backgrounds are produced as needed.
Software Proficiency
Adobe CS6 with excellent skills in Photoshop, Illustrator, Fireworks, and Dreamweaver
Sony Vegas Movie Studio 9
MS Office (ALL)
August 2012 - December 26, 2015
Barre Management Group
Alpharetta, GA
President: Toby Vondersaar 770-***-****
Property Manager
Barre Management is a retail property management and leasing company. As property manager for three retail properties with a total of 135,808 sq.ft., my responsibilities were as follows:
• ACCOUNTS PAYABLES
• ACCOUNTS RECEIVABLES/BANK DEPOSITS
• TENANT GROSS SALES TRACKING AND RECORDING
• TENANT COI TRACKING AND RECORDING
• HVAC MAINTENANCE
• PROPERTY MANAGEMENT ISSUES (CAM)
• QUOTE/BUDGET REPAIRS/IMPROVEMENTS
• PREPARE RE TAX/INSURANCE/CAM LETTERS
• TENANT RELATIONS/CONTACT
• READY SPACE FOR NEW TENANT
• TENANT LEDGERS
• QUARTERLY WATER USAGE REVIEW
• BILLING/STATEMENTS
• SITE VISITATION
• VENDOR MANAGEMENT/RESEARCH
• 9 MONTH CAM BUDGET PREP/12 MONTH CAM BUDGET REPORT
• YEAR END TENANT ACCOUNTING ROLL OVER
• MANAGE/ARRANGE ANNUAL FIRE SPRINKLER/HYDRANT/BACK FLOW INSPECTIONS
Rent roll collection, accounts payables, tenant liaison, stewardship of CAM, reporting of gross sales, and orchestrating fire sprinkler and hydrant inspections. Hand crafted a worksheet to monitor water usage for both tenant billing and payables. Handle such building issues, such as roof repair, HVAC, remediation, disaster recovery, landscaping and property staffing. Demographic research for marketing and potential new properties was regularly in my prevue of duties.
Continuous building and strengthening strong relationships through regular face time with tenants. Currently proficient in Microsoft Office Suite, Peachtree Sage Accounting 2015, Excel, Word, Adobe Pro, Photoshop, Illustrator and utilizing the internet.
BARTENDER EXPERIENCE
Professional Summary: Energetic and exceptionally meticulous bartender paired with a proven record of superior customer service, rapid consistent formula beverage creation and delivery in casual and high volume establishments. Professional and courteous in customer service and have strong multitask skills that thrives in hectic high-pressure work environments.
PROFESSIONAL EXPERIENCE
BLIND WILLIES I March 2011 - December 2015 Phone: 404-***-**** Manager: Jimmy Maynard 504-***-**** LEAD BARTENDER
• RESPONSIBLE FOR MAIN BAR AND SERVICE BAR IN HIGH VOLUME BLUES CLUB
• CONNECTED WITH GUESTS ON A PERSONAL LEVEL PROMOTING RETURN BUSINESS
• PROMOTED LIVE MUSIC BOTH ON THE DAY AND UPCOMING EVENTS
-- Assisted Guests with order decisions with full information of various beverages and pub fare
-- Up-sold latest products, craft cocktails and specials
-- Consistent use of standard cocktail recipes daily
Opening and Closing responsibilities, including area management, cash operations, accounting for sales and payouts with summary and staff management.
LIMERICK JUNCTION PUB I August 1997 - September 2015 Phone: 404-***-**** Manager: Josh Jacob 614-***-**** BARTENDER
• EXCELLED AT BUILDING RETURN BUSINESS THROUGH EXCELLENT PEOPLE SKILLS AND COMMUNICATION
• PERFECTED GIVING GUESTS THE EXPERIENCE OF FEELING THEY WERE A PART OF THE ESTABLISHMENT – A HOME AWAY FROM HOME
• PROMOTED LIVE MUSIC
-- Mix craft cocktails from a changing seasonal menu and also create signature drinks
-- Promote and be an integral part of Gala St. Patrick’s Day week long events
-- Maintain bar and service area in a neat, clean and organized condition
-- Opening/Closing duties, monies handling and accounting with integrity and pride
Education:
1988-90 Sophomore, Mt. Hood Community College
Portland, Oregon
1984-87 Graduated, Benjamin Franklin High School
Portland, Oregon
Business References:
Mike Dunn, 404-***-****
Dean Brown, 678-***-****
Brett Paulson 404-***-****
Personal References:
Andrea Clark, 706-***-****
Laura Moore, 404-***-****
Zoe Bulboff, 404-***-****
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