Customer Relationship Management/Business Development

AGBOLADE Paul Ayotunde

GPO Box *****, Dugbe, Ibadan, Oyo State

Phone: 070******** E-mail *************@*****.***

SELF APPRAISAL AND PROFESSIONAL SUMMARY

I started my over 20years career as a core operational person in the financial sector of the economy, precisely in the year 1998; though I was exceptional in this area, which led to my been awarded by the Central Bank Clearing House for excellent performances. But taking advantage of my excellent interpersonal relationship, I was redeployed to the Business Development Unit, where I also excelled among my peers, most especially in the area of client management and business generation.

I believe in details and always endeavor to achieve the best result at the first instance.

WORK EXPERIENCE

(January 18, 2016 to Date) 1Source Technology Partners Limited

3b, Ahmed Tijani Ottun Street,

Lekki Phase 1, Lagos

One Source Technology is an IT company that specializes in application development and management, as well as training and consultancy services. The company’s clients include Cadbury Nigeria Plc, British American Tobacco, and Bell Oil and Gas Limited.

Administrative Support Coordinator

1.Serve in an advisory role to the CEO in the area of staff management, customers relationship management, business development, and general office administration

2.Liase with other departments on departmental and individual goal setting, monitoring, evaluation, and periodic review

3.Implement the organization’s operating and administrative procedures and provide administrative support to the management team as assigned.

4.Identify and manage best of breed external vendors and service providers for managed service and software development tasks and maintaining good relations with them.

5.Work closely with brand marketing to create and maintain a high standard of business, corporate, brand and product/service communication for differentiation and business impact. Ensure that consistency of communication is applied across all company units.

6.Manage the day-to-day operation of 1source facilities, including but not limited to opening and closing the office, scheduling equipment and space use, and helping with inter-office scheduling

(November 2011 to Oct 30 2015) Global Fleet Industries Limited, Lagos

(A subsidiary of Energy Group)

Global Fleet Industries is into production of high quality office and home furniture. The company is also into manufacturing of concrete products such as interlocking stones and all sizes of building blocks, using high tech systems

Business Development/Internal Control Officer

1.Ensure compliance with the corporate due process

2.Periodic review of the financial and stock records

3.Relate with the external regulatory authorities whenever the need arises

4.Price negotiation with suppliers and contractors

(June 2009 to November 2011) Global Fleet Oil and Gas Limited

(a subsidiary of Energy Group)

Global Fleet Oil and Gas Limited is a participant in the downstream sector of the nation’s petroleum sector with over 200 sales outlets spread across the country

Business Development/Internal Control Officer

(Covering 5 Filling Stations in Osun State))

1.Ensure compliance with the corporate due process

2. Periodic review of the financial and stock records

3.Relate with the external regulatory authorities whenever the need arises

4.Price negotiation with suppliers and contractors

5.Ensuring regular supply of products to the sales outlets

6.Attending to clients’ complaints and reports

1.

(April 2002 to September 2005) Gateway Bank Plc, Marina Lagos

Customer Relations Officer (April 2002 to August 2002)

1.Management of customers information through proper account opening/generation

2.Management of customers’ term deposits, certificates and withdrawal documentations

3.Periodic preparation of reports for onward submission to the management

Business Development Officer (August 2002 to September 2005)

1.Business Generation and Customer

2.Relations Management

3.Customer Credit Appraisal

4.Loan Recovery

(May 1998 to April 2002) Equitorial Trust Bank Limited, Lagos.

Customer Service Officer (May 1998 to August 1999)

1.Tellering/Cash Management

2.Cash Evacuation from clients’ sites

Clearing Officer (August 1999 to September 2001)

1.Representing of the bank at the Central Bank daily Clearing Sessions

2.Preparation of monthly Report

3.Working as a Back Officer

Customer Relations Officer (September 2001 to April 2002)

1.Management of customers information through proper account opening/generation

2.Management of customers’ term deposits, certificates and withdrawal documentations

3.Periodic preparation of reports for onward submission to the management

(Jan 1997 to May 1998) Royal Business School, Polytechnic Road, Ibadan.

Lecturer/ Students’ Affairs Officer

1.Manage and co-ordinate the activities of the students

2.Work as a liase officer between the management, students, and external clients.

(Nov 1992 to Jan 1994). Jodat Nigeria Limited, Ede Osun State.

The company is an independent petroleum marketer and is also into manufacturing of concrete roofing tiles

Sales Executive

1.Business Generation and development

2.Customers’ Relationship Management.

EDUCATIONAL QUALIFICATIONS

Federal Polytechnic, Ilaro, Ogun State 1993 to 1995

Higher National Diploma (Marketing)

(Upper credit)

Federal Polytechnic, Ilaro

National Diploma (Marketing) (1990 to 1992)

(Upper Credit)

Oke Bola Comprehensive High School, Ibadan (1981 to 1986)

WASCE

PERSONAL DATA.

SEX: Male

MARITAL STATUS: Married

NATIONALITY: Nigeria

DATE OF BIRTH: February 15, 1969

PLACE OF BIRTH Ibadan

STATE OF ORIGIN / L.G.A. Ogun/ Ijebu-East

RELIGION Christianity

RESIDENTIAL ADDRESS 5, Ona Ara Close, Off Harry Akande Street

Orita Challenge, Ibadan, Oyo State

COUNTRIES VISITED: United Kingdom (Between September 2005 and July 2007).

HOBBIES: Reading and Counselling

PROFFESSIONAL MEMBERSHIP

Institute of Chartered Accountants of Nigeria - Intermediate Stage Examination Passed

I.T KNOWLEDGE

Proficiency in use of Ms. Word, Excel, Power Point

COMPETENCE AND SKILLS ACQUIRED

Excellent interpersonal relationship

Excellent Analytical and Numerical skills

Excellent verbal and written communication skills

Excellent leadership, Negotiation and Problem solving skills

Excellent Entrepreneurship skills and Time management

Team Spirit and the ability to work with others.

Ability to work with minimal supervision and achieve result at first instance

REFERENCES

1. Mr Samuel Oyewole Global Fleet Oil and Gas Limited

159/161, Broad Street, Lagos

Tel. 080********

2. Mr Abolanle Kawojue Oceanic Bank Plc( Internal Control)

Lagos, Nigeria.

Tel. 080********

3. Mr Fidelis Lemechi Global Fleet Oil and Gas Limited

159/161, Broad Street, Lagos

Tel 080********

Contact this candidate