Kwan A. Santos
Cliffside Park, NJ 07020
Cell: 917-***-****
Email: *******@*******.***
OBJECTIVE: To obtain a position in which I can utilize and build upon my acquired skills, while also enhancing my professional experiences.
EXPERIENCE
Morgan Stanley & Company – New York, NY Dec ’99 – Sept ‘15
Distribution Manager
Responsible for overseeing mail receipts and distribution for the entire Prime Brokerage Department as well as for several offsets of that department
Supervised a mailroom staff of (12) mail service workers, in the handling of all UPS, FedEx and DHL delivery receipts and packages as well as the international and domestic document delivery to our global offices and clients
Oversaw and scheduled all messenger deliveries and pickups as necessary
Oversaw and maintained the inventory and re-ordering of the office and mailroom supplies including any printing supplies. Also coordinated printer maintenance and repair service.
Assisted with coverage for the reception area for the Prime Brokerage Department. Duties included high call volume, messaging and re-directing callers to the appropriate area or associate
ordered company stationery and business cards for new associates
Assisted in coordination and booking of conference rooms for departmental and client meetings; including arrangement of the cleanup of conference rooms after each utilization
Assisted office manager on special projects including the coordination of interdepartmental office moves and special events, including being liaison with building maintenance staff
Assisted with ordering of catered meals for the internal, interdepartmental and client meetings
Documentation Coordinator for Legal and Compliance Dept.
Opened and reviewed all incoming mail for various departments, prior to distribution; this was done in accordance with the Company Policy and SEC regulations
Ensured that all the company’s correspondents were not receiving any items considered ‘disapproved mail’ at the company’s facilities
Ensured any client complaints or concerns were brought to the immediate attention of the Legal and Compliance Department
ensured that all checks that are received via mail are immediately brought to the attention of the Client Service Representatives’ for deposit
assembled clients’ deposits for same day processing and bank distribution
Daily processing of clients’ stock power stock certificates & promissory notes for deposit
maintenance of all broker-to-broker confirmations and statements for Prime Brokerage and Legal and Compliance departments
Archived all conference statements; as required by the SEC and Corporate Policy
North General Hospital Food Service and Patient Hospitality Jun ‘92 – Dec ‘98
Hospital Dietary Aide
Dietary Worker job duties consisted of implementation and preparation of daily patient menus and delivery of patient meals. Most importantly, specialty meals as instructed by the hospital dietitians; specifically, for those patients with restricted diets and/or food allergies
Kitchen utility person, food line server, catering assistant, cafeteria cashier, grill cook for all meal services and shifts and patient’s meal delivery
Various maintenance tasks including; assisting in patient food tray removal, bathroom maintenance, floor waxing and polishing and trash disposal
Nursing Assistant
Assisted nursing staff with patient care including room cleaning, bed making and laundry pickup
Feeding of patients with disabilities
Transported patients within the hospital for testing and evaluation
Assisted nurses with the preparation and transport of deceased patients to the hospital morgue
Qualifications and Achievements
Certified in CPR.
Excellent Office organizational skills.
Ability to work well with others as a team member and as a manager.
Excellent in learning new concepts quickly, while working well under pressure
Advanced skills in distribution of mail, office supplies management and time sheet payroll
Trained and supervised mail room and administrative staff
Appointed as Fire Warden and participated in training and safety courses
Skilled in usage of Microsoft Word, Excel, and Power Point
Previously a sitting member of the Labor Management Committee; a joint effort between the local hospital worker’s union and hospital administration. The purpose was a better, safer and more efficient work environment.
EDUCATION
Rice High School Regents Diploma, May 1988
New York, NY
References Available Upon Request