Manager Maintenance

John (JACK) A. Zawora III

**** ********* ****. ***. *** 540-***-****

Gallatin, TN 37066 *******@*****.***

Professional Summary:

Established Critical Operations Manager with experience developing and maintaining strong relationships with both clients and vendors. Strong experience designing and managing a variety of mission critical facilities. Experience in managing a budget of $3 million and training a staff of 15 employees. Energetic individual seeking an opportunity to utilize my skill sets.

Professional Experience

Cushman & Wakefield

Critical Systems Manager (Nashville, TN) 2015 – 2016

Developed maintenance program and implement Computerized Maintenance Management System (CMMS) at 2 start up facilities.

In addition to mission critical infrastructure this included ensuring all fire & life safety systems are in compliance with code and in good working order.

Assisted in design and implementation of multiple facility projects with a focus on MEP and “Day 2” Operations.

Established both operating and capital budgets related to MEP at 2 facilities. approximately $3 Million and $45 Million respectively.

Assessed and conveyed to client management any operations risks or notable maintenance activities.

Managed a maintenance staff of 15 people across multiple facilities.

Coordinated all maintenance activities pertaining to DC environment via change management process.

Acted as direct liaison to Landlords regarding major maintenance of both base building and tenant spaces.

Recruited and developed Non-Union Engineering staff, primarily leveraging retiring military veterans with applicable skills.

Assisted in outgoing client notifications.

Established vendor contracts and relationships in a new region for the firm.

Cushman & Wakefield

Facility & Project Manager (Nashville, TN) 2013 – 2015

Coordinated and managed construction projects and associated relocations.

Managed and trained a staff of 15, including maintenance staff.

Established janitorial standards and contract for a new Class A office environment.

Developed Standard Operating Procedures.

Directly interfaced with key client figures to ensure satisfaction as well as KPI adherence.

Coordinated functions between Landlord and Tennant.

Ensured all lease requirements are met and adhered to.

Obtained appropriate building and operating permits.

Participated in multiple compliance audits.

Cushman & Wakefield

Associate Critical Systems Manager (Weehawken, NJ) 2010 – 2013

Established & Maintained Preventative Maintenance Program to support various office and Data Center environments.

Focused on uptime of business critical operations in multiple facilities totaling approximately 2million SF.

Assisted Facility Managers in developing and achieving carbon footprint and energy reduction goals.

Maintained a secure & centralized internal Remote Branch Office Monitoring System.

Interfaced with multiple Change, Risk & Business Continuity teams to coordinate major maintenance activities.

Cushman & Wakefield Assistant Property Manager (Jersey City, NJ) 2008 – 2010

Assisted in managing all base building functions of a Class A High Rise.

Managed Local Compliance records in accordance with fire, building & health codes.

Regularly walked all grounds to inspect for good general conditions.

Supervised Facilities Help Desk functions.

Coach Operations Analyst (Carlstadt, NJ) 2007 – 2008

Led various projects related IT Operations

Served as liaison between building facilities and IT senior management.

Education, Certifications & Other Experience

Villanova University

Bachelor of Business Administration in Finance 2007

Bachelor of Business Administration in Management Information Systems 2007

New Facility Construction and Start-Up

Oversaw the construction of several new facilities and managed the start up of owning and operating.

MEP Project Management

Managed several infrastructure based projects in design through deployment including flood restoration, Data Center Relocation, Trading Floor build-out and other Mission Critical based projects.

New Jersey City University

Jersey City Fire Safety Manager 2009

Project Management Institute

Currently pursuing Project Management Professional credential

Eagle Scout, Boy Scouts of America 2000

Reference available upon request

Contact this candidate