Manager Customer Service

*** *** ****** ****** *.O. Box *** Low Moor, VA. *4457

540-***-**** / 540-***-**** **********@*******.***

Mario Marzo

Objective

To work in a professional environment

Experience

****-*** **** ***i/Homestead Resort Hot Springs,VA

Bar Supervisor/Manager

Serving guest beverage and food. Responsible for pc count, inventory and the ordering of supplies.

Responsible for balancing bank for bar and restaurant daily.

Training and teaching servers and bartenders technique of high-end resort service.

2012-2013 NW True Value Hardware Clifton Forge,VA

Customer Service

Floor sales of numerous hardware and hardware parts.

Unloading of freight and restocking all departments.

Building planograms for new materials and displays.

Certified forklift operator.

2010-2012 Lowes Lexington,VA

Commercial Sales Associate

Prepare estimates and materials for Contractors on commercial projects and for customers on home improvement projects.

High volume sales in building and home improvement materials.

Promotional sales to local government and agencies.

Certified forklift operator

2009-2010 Cliffhanger Lounge Covington, VA

Bar Manager

Contracted with owners to establish opening of bar, coordinated with ABC agent, responsible for ordering of liquor, beer and wine.

Scheduling of deliveries with various distributors.

Preparing bar for events i.e., receptions, private parties, live music.

Hiring of bar and security staff.

Responsible for daily operations of bar.

2005-2009 The Greenbrier Resort White Sulphur Springs, WV

Waiter/ Captain,

Experience in Five Star Service, Banquet Service and setup.

Vast knowledge of food and beverage industry

2002-2005 Bacova Guild Low Moor,VA

Darkroom Technician

Responsible for setup of images for textile printing. Troubleshoot screen image errors.

Maintain library files of screen images.

2001-2002 Homestead Resort Hot Springs,VA

Bartender/ Manager trainee

Serving guest beverage and food. Responsible for pc count, inventory and ordering of supplies.

Responsible for balancing bank for bar and restaurant daily.

1999-2001 KTI Technologies Oceanside, CA

Design Technician

Test new product and troubleshoot molds for various materials for tires.

Responsible for quality control.

1999-1995 Tony Romas Del Mar,CA

Bartender, Waiter, Assistant Manager

Cocktail service and food service, responsible for balancing bar bank nightly.

1992-1995 Ristorante Amores Thousand Oaks, CA

Assistant Manager/ Restaurant Manager

Responsible for daily operations of restaurant

1999-1985 (14 yrs) Del Mar Turf Club Del Mar, CA

Waiter, Bartender, Captain, Floor Supervisor, Floor Manager (Racing Season)

Serve celebrities an elite in the racing business, expertise in special request

1990-1995 K-Fisheries Dutch Harbor,AK

Fisherman (King Crab Season)

Crab fisherman

1990 A.K.C. Fisheries Seattle,WA

Factory Leadman (Snow Crab Season)

Crab Fisherman.

Education

1990-1991 University of Washington Seattle,WA

Navigation Studies

1977-1980

H.S. Diploma St. Augustine High School San Diego,CA

References

Available upon request. I have been in the food and beverage industry most of my working life. Family owned Luzon Café in downtown San Diego.

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