Customer Service Medical

Rashel Shinderuk

**** ** ***** **, ******* Way, WA 98023

Phone: 253-***-****

Email: **********@*******.***

OBJECTIVE

To obtain a position as a Medical Laboratory Technician and work as part of a team to provide compassionate and excellent healthcare.

WORK EXPERIENCE

Internship- Medical Laboratory Technician, October 2015-March 2016 St. Josephs Hospital, Tacoma, WA

Prepared specimens for analysis and established proper chronological priorities in testing.

Identified abnormal body fluid and blood smears and referred them to the Pathologist for further review.

Carefully reviewed and assessed test results for accuracy, calling and documenting critical values.

Properly calibrated, preformed quality control and adjusted malfunctioning equipment to ensure precise and accurate test results. Some Analyzers included: Beckman Coulter DxH, DxC 800, DxI 800, ACT Top 500, Iris iQ200 and iChem Velocity.

Quickly responded to and resolved all customer service issues in a timely manner.

Rotated through Hematology, Chemistry, Urinalysis, Coagulation, and Microbiology.

Laboratory Assistant, September 2012-Current St Clare Hospital, Lakewood, WA

Performed venipuncture, using standard equipment such as vacutainer tubes/sleeves, tourniquets, syringes, and butterfly needles.

Preformed patient drug screens, and Legal Blood Draws.

Used hospital and laboratory information system programs to order, cancel, modify tests, add on, etc.

Processed and prepared samples for testing, including proper labeling, aliquoting and centrifugation.

Completed follow- up protocol for any order issues to bring resolution to concerns in accordance with department procedures.

Demonstrated excellent time management and work ethic.

Internship- Phlebotomy Technician, 06/4/12-6/29/12: Quest Diagnostics, Puyallup, WA

Completed 160 hours internship with 260 draws.

EDUCATION

Associates of Applied Science- Clover Park Technical College, Lakewood WA - 2016

Medical Laboratory Technology (MLT) Certificate

Coursework in Chemistry, Urinalysis, Immunology, Blood Banking, Coagulation, Microbiology and Phlebotomy

Coursework in Laboratory Equipment Calibration

Phlebotomy Technician Certification, Pima Medical Institute, Renton, WA - 2012

High School Diploma, Fife high School, Fife, WA - 2011

LANGUAGES

Fluent written and spoken: English and Ukrainian

CERTIFICATIONS

HIPAA, OSHA, HIV/AIDS Certificates, Date Issued, 05/2012

American Heart Association CPR/AED Certified, Expires, 05/2017

Medical Assistant-Phlebotomist Certification, Expires 03/2018

REFERENCES

Available upon request.

Contact this candidate