Customer Service Electrical

Mitchell Williams

Point Park Dr Apt *** Houston, Tx 77095

Phone: 936-***-**** Email: **************@*****.***

Profile

Design and manufacture the s809 wind turbine blade with Ansys 14.5 and Unigraphics 7.5 as part of our Senior Design

Project in an effort to reduce the stress and strain levels put on the wind turbine.

Analyze, diagnose, and repair most electrical and mechanical vehicle issues such as engines, chassis electrical, instrument panels, lights etc.

Operate and maintain tractor and skidder equipment by driving in the field and using knowledge and on hand experience to quickly fix equipment to avoid down time.

Create word documents, spreadsheets, power points, and projects through Microsoft Office to effectively communicate the status of reports and projects.

Work Experience

Krueger International July 2015 – February2016 Installation Technician Houston, Texas

Installed, repaired, and diagnosed company product by applying mechanical and electrical expertise.

Managed a high-volume workload within a deadline-driven environment to ensure timely install protocol and procedure.

Provided quality customer service through positive and professional interaction with customers by phone or in person.

Supervised an install crew and signed off on truck and shipment invoices.

October 2014 – May 2015

Maintenance Houston, Texas

Maintained the upkeep of the facilities by servicing lights, water outlets, ceiling tiles, etc in efforts to provide a safe environment for personnel.

Replaced all appliances in the work stations such as printers, desks, and refrigerators when applicable to keep units in good working condition.

Supported the company by being accessible and dependable for the greater need of all departments.

Herman Williams Logging January 2001- October 2014

Heavy Equipment Operator Lufkin, Texas

Interacted regularly with customers and business partners to build a lasting relationship through open communication, clear expectations and trust.

Operated the tractor in the field to productively maintain 1 to 2 loads of wood per day.

Repaired equipment efficiently in order to minimize loss in production and maintain the operation of the business in a timely manner.

Handled the invoice cards for entering the lumber mill and kept financial records of the business.

Giving Back Campaign November 2011 – April 2013

Telemarketer Prairie View A&M University

Rehearsed the lines provided to insure a smooth conversation with positive interaction.

Called and talked to alumni in a professional manner with the emphasis to inform them of the recent events on campus and ask for donations to the University.

Documented the results of each conversation to ensure the alumni and the University continue to grow in unison.

Education

Bachelor of Science Expected date of Graduation: May 2014 Prairie View A&M University in Prairie View, Texas GPA:3.07/4.0 Major: Mechanical Engineering

Achievements

NSBE- National Society of Black Engineers September 2011 - Present

IEEE- Institute of Electrical and Electronics Engineers September 2011 - Present

The National Society of Collegiate Scholars August 2010 – Present

Participated in Relay for Life and Tour de Pink November 2011

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