Customer Service Administrative Assistant

MARIA HYMAN

* ***** **** ***. ** v Brooklyn, New York 11201 v Cell Phone: 646-***-**** v Email: ***********@*****.***

SUMMARY OF SKILLS:

Bi-Lingual

Microsoft Office

Type 40 wpm

Excellent customer service skills

EXPERIENCE:

New York City Parks & Recreation Brooklyn, New York

Seasonal Maintenance 09/2011 – 03/2012

Clean and maintain parks, playgrounds, and surrounding areas to provide a safe environment

Sanitize comfort stations and replenish supplies

Paint interior and exterior of parks facilities

Check playground equipment for damage; report needed repairs and hazardous material to supervisor

Sweep, rake, and collect leaves and debris for pick up; prepare debris for removal

Ensure that playgrounds are properly secured prior to closing

Visiting Nurse Service of New York Brooklyn, New York

Escort/Translator 03/2000 - 05/2006

Performed various clerical duties such as filing, faxing, and photocopying

Served as a translator between non-English speaking patients and medical staff

Assisted nurse set with supplies during medical procedures

Ordered supplies upon request

U.S. Postal Service Queens, New York

Data Entry/Flat Sorter Machine Operator 05/1996 – 09/1999

Entered codes and data to route mail to proper location

Loaded mail onto conveyor belt

Removed mail from bins when full

Pathmark Supermarket Brooklyn, New York

Cashier 01/1992 – 03/1995

Assisted customers with purchases; located proper sizes and retrieved requested merchandise

Re-stocked merchandise

Completed cash, check, debit, and credit transactions

Confirmed amounts received and issued receipts

Verified balances by comparing register totals to remaining currency

Joyce Leslie Clothing Store Brooklyn, New York

Cashier/Desk Manager 01/1989 – 12/1991

Confirmed and retrieved bank deposits

Provided customer service support to clients and staff

Arranged store shelves and display areas

Performed general stock and maintenance duties daily

Operated electronic cash register; balanced register at the end of each shift

EDUCATION:

Brooklyn Educational Opportunity Center Brooklyn, New York

Certified Medical Administrative Assistant 09/2012- 06/2015

Certified Electronic Health Record Specialist

New York State Education Department Albany, New York

GED 01/1990

References Available upon Request

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