Customer Service Sales
Resume:
Tiffany Burgess
**** ********** *** ********, ** 30038
*********@*****.***
CUSTOMER SERVICE PROFESSIONAL/WAREHOUSE ASSISTANT
PROFILE
More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and sales.
Possess solid computer skills – MS Word and Excel.
Highly skilled in sorting and receiving cargo and merchandise.
Data-Entry and Dispatch and abiding by work health safety practices at all times.
Lifting, loading, shrink wrapping, and labelling.
In-depth knowledge of inspecting, and stocking product, equipment and supplies.
Checking stock levels, re-stock of products and ordering stock.
Maintaining a clean, organized and safe work environment.
PERSONAL
Possessing math proficiency and strong communication skills.
Excellent organizational, time management and customer relation skills.
Able to follow orders efficiently.
Attention to detail.
EMPLOYEMENT
DIRECT TECHNOLOGY, Doraville, GA 2014-2016
Warehouse Assistant
Verified merchandise and supplies against receiving documents.
Pulled and packed day to day ticket orders.
Sorted and placed merchandise in racks.
Routed materials to the proper section or cargo space.
Coordinated and performed assigned materials management tasks, including: Placing orders with the vendors; Inventory Control; Accepting incoming orders; Stocking; Maintaining inventory.
Ensuring accuracy on all orders and products.
SQUARE 1 ART, Norcross, GA 2014-2014
Coordinator
Retrieved and completed all online orders.
Communicated daily to ensure projects were completed according to schedule and specifications.
Worked as a team member as well as individually on multiple projects at the same time.
Maintained quality control and reviewed completed artwork.
Ordered and maintained supplies and equipment.
Sorted individual items from multiple schools, while thoroughly inspecting items for quality assurance.
SEARS, Stone Mountain, GA 2007 - 2014
Customer Service Associate
• Served as a liaison between the sales force and Sears customers.
• Properly directed inbound calls to accurate queues to insure call flow.
• Worked with upper management to ensure appropriate changes were executed.
REFERENCES: FURNISHED UPON REQUEST
2002 - 2004
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