Accounts receivable billing manager

Maria Compagnino Micieli

** ***** **** *********, ** 11768 516-***-****

**********@*****.***

BUSINESS BACKGROUND

February 2014 to present LONG ISLAND PIPE SUPPLY, Long Island, NY- Private Pipe Supply

Manage credit department, bank reconciliations and all aspects of credit.

AR/Credit Manager: (February 2014-Present)

oManaging, supervising and training staff

oEnsuring all credit issues are resolved

oBank reconciliations for all three accounts

oProcessed new credit applications and opened up new accounts for new customers

oReleasing all orders for the 19 branches

oCommunicating with sales, clients and personnel to provide efficient and effective customer service

oLiening all jobs when clients are in default

oRunning and sending all dunning letters on a weekly bases

oProviding customer service and resolving all credit discrepancies on a daily basis to ensure prompt payment

oCollections calls for clients that are in default

oIncreasing credit limits if customers are in good standards.

oEvaluating customer’s accounts and putting them on accounting on hold

oSetting up new accounts and changing information in the S2k system

oCash applications for all of the 19 branches.

oResolving all billing discrepancies on a daily basis to ensure prompt payment

oAssists the CFO and owners on all special projects

oReduced Accounts Receivable from 3M to 1M within one year

oCreated structure, controls, policies and procedures which improved cash flow and collections

January 2011-Feb 2014 DELTA COMPUTER GROUP, Long Island, NY- Private Computer Maintenance

Provide our clients billing for Time & Material, Click charges & Contract Billing for the entire organization.

Billing Manager: (January 2011-February 2014)

oUpdating service calls to billing status on a daily basis

oBilling all contracted clients on a daily and monthly basis

oBilling all Click clients on a monthly basis

oProviding our biggest clients summary invoices that provides all service calls for that specific month

oProviding EDI (Electronic Data Invoices) using ARIBA Network Supplier for various clients

oImplemented a new/upgrade version of the Navision billing software

oAssists the Controller on all special projects

oProviding customer service and resolving all billing discrepancies on a daily basis to ensure prompt payment

oImplemented new billing procedures and processes

oReconciling monthly reports (contract billing) to ensure all discrepancies are corrected before running monthly invoices.

oDuties include communicating with field technicians to ensure field service reports are sent on a timely manner and completed correctly.

oAssists the contracts department with various requests.

oCash applications, collections calls and various AR functions.

January 2010- December 2010 TITAN OUTDOORS, New York, NY- Private Advertising

Managed Billing and provided revenue recognition to Management (Flash Report) for all of their various transit authorities.

Billing and revenue recognition Manager: (January 2010-December 2010)

oResponsible for billing all USA and Canadian clients on a weekly basis with revenue exceeding over 200 million per year

oProvided reporting to upper management that shows the status of any outstanding issues and discrepancies of the entire organization

oResponsible for entering all contracts for Canada on a daily basis to ensure billing goes out correctly

oResponsible for providing Management the progress of revenue status on a weekly basis

oProvided revenue reconciliation for US and Canadian billing on a weekly basis

oResponsible for managing billing staff

oResponsible for processing all billing adjustments for the entire organization on a daily basis and decreased errors to 0%

oResolved billing discrepancies to ensure prompt client payment

oOutstanding customer service

oProvided expertise services to AR, the Sales Force & Credit Collections on any client issues/discrepancies and making sure resolution is timely

oResponsible for distributing to management the weekly flash report

oParticipated in the conversion and the implementation of a new billing system called Quattro for all of our Canadian clients

March 2007- January 2010 JCDECAUX NA, New York, NY- Private Advertising

Manage Billing and Contracts for all North America product markets.

Billing Manager: (2007-2010)

oEnsure that company is in compliance with best practice internal control procedures from the following standpoint: Group (JCDecaux), Regulatory (Tax Authorities, legislative), and Industry (OAAA).

oPropose workflow and system process improvements where deemed necessary

oManage exceptional amendments to terms and conditions

oManage and review contract log spreadsheet showing approval and held contracts (propose, specify and implement automation in Monitor).

oResponsible for specifications, testing, and implementation of all new reporting and system automation Monitor/SAP related to billing

oManaged, supervised and trained one Analyst

oProposing recommended solutions, documents and project plan as liaison with IT department

oSupervising testing and implementation of all new systems

oReconciled Deferred Revenue for month end reconciliation

oRevenue reconciliation for month end (Monitor to Franchise to SAP)

oManager of Barter transactions for revenue treatment

oDeveloped company wide adjustment credit memo policy

oProcessed interface of invoices and customers; correct rejected entries in SAP and Monitor

oResolved billing discrepancy to ensure prompt client payments

oProcessed and reconciled weekly billing batches; SAP/CRP/MTR reconciliation comparison of every weekly billing batch

1989- March 2007 MTV NETWORKS, A Viacom Company, New York, NY- Public Advertising

Rapidly rose from Ad Billing Analyst to Billing Manager for MTV Networks. Generate and manage $2.3 billion in annual revenue for Advertising Sales which includes 11 stations, Nick Magazine, Nick Jr. Magazine, and On-Line Interactive.

MTV Networks Billing Manager (1997-2007)

oDirectly supervise, train and evaluate a billing support staff of 4-5 personnel

oCo-manage all facets of Affiliate billing with Billing Director

oProficient in maintaining computerized operations for high volume billing

oGenerate monthly Revenue and Adjustment Reports for senior management

oPerformed network-wide billing trouble-shooting and problem-solving

oSignificantly improved rate of revenue retention and low loss ratios

oServed as back-up to Director of Cash Management

oImplemented a new Gabriel (MSA)billing system and trained staff on application

oParticipated in implementing disaster recovery for Billing Department

Advertising Sales Billing Manager (1995-97)

Advertising Sales Supervisor (1993-95)

oPromoted to managerial role responsible for $500-$800 million in annual revenue

oManaged a team of Billing Supervisor, Senior Analyst, and temp workers

oResponsible for domestic and international allocations

oReviewed advertising air time, authorized invoicing, coordinated timely mailings, and effected account reconciliations

oImplemented cash allocations utilizing Aim and JDE software

Billing Coordinator, Advertising Sales (1991-93)

Billing Analyst, Advertising Sales (1989-91)

oAnalyzed and verified advertising billing to MTV channel

oCoordinated various billing functions and activities of Billing Analysts

EDUCATION

1989 ST. JOHN'S UNIVERSITY, Jamaica, NY

B.S., Business Management

SKILLS Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SAP, Aim, JDS, JDE General Ledger,

Gabriel (MSA), Windows 2000, Billing Module, Diamonds, One World, People Soft, EDI- Donovan, Monitor System and Solbright On-line system, Quattro, CSA, Great Plains, S2k, Navision System.

LANGUAGES Conversational Italian

REFERENCES Available upon request

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