Administrative Assistant Quality Assurance

Olga Plavnik

*** ***** ***** ****** ** *****

Phone: 201-***-****

****.****@*****.***

OBJECTIVES Software Testing / Quality assurance position STRENGTH Critical thinking, problem solving, process improvement, knowledge of medical systems/workflows.

TECHNICAL

COMPETENCES

MS Visual Studio 2010, SQL Server 2008, Access 2010, Crystal Reports; IIS, Web Services, MS Office & Visio, You Track

C#, VB.NET, ASP, ASP.NET, HTML, CSS, JavaScript, XML, XSL Windows RELATED

EXPERIENCE

December 2011 to September 2014

QA analyst

ADS Paramus, NJ

Lead a transformation in a software testing process by choosing a bug tracker system for a company and maintaining it.

Developed Test Plans, Test Cases.

Directly responsible for QA of document scanning and report generation workflows in DocAssist EMR.

Oversaw and documented upgrades of new systems for clients

Gained knowledge of EMR/EHR systems, ICD9 / ICD10, Meaningful usage

Worked with development team, support team and oversea testing team.

Learned how training and customer support departments work. December 2009 to December 2010

Data Entry and Administrative Assistant

Exceleron, Paramus, NJ

Operated internal databases, report generation and data entry tools for clinical trials of the major pharmaceutical company.

Coordinated with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

Administered desktop computers. Proficient in Microsoft Office, Excel in particular.

Provided administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. 2007 - 2009 Maternity break. Married with 2 kids.

March 2006 to March 2007

Software Engineer

Fox Marketing, Ridgefield, NJ

Developed ASP.NET/C# web application prototype for selling paperless tickets; 3 layers architecture including membership, roles, payment using Aythorize.net SDK, reporting services.

Developed C# windows based appliance prototype that used Web Service to connect to database in order to perform payment operation. Multithread application that used other components to read information from RFID cards and display information on display

(Windows and Matrix).

Was involved in all stages of product development, including gathering requirement from customers, developing, testing, installation on the server, reporting and product presentation.

January 2005 to January 2006

Computer Science and Engineering Laboratory Assistant Fairleigh Dickinson University, NJ

Assist students and faculty with laboratory usage

Maintain laboratory equipment

March 2005 to June 2005

Website maintainer

Readyminds, Lyndhurst. NJ

Build new pages using ASP technology

Update contents and design of website

EDUCATION

MS, in Computer Science, May 2006

Fairleigh Dickinson University, Teaneck, NJ

3.98 GPA overall

BA, in Computer Science and Information Systems, May 2003 Academic College of Emek Yezreel, Afula, Israel

3.48 GPA

ACADEMIC

PROJECTS

2005-2006 “Contest” web application design and implementation using ASP.Net VB.NET and SQL Server.

2002-2003 Helpdesk software for defect tracking. Application was ASP based with SQL server back end. Asynchronous notification was done by sending email.

2002-2003 “Handy man” ecommerce application design. Project included refinement of requirements, GUI design and prototype implementation with XML/XSL.

2002-2003 “Mini mail” Java based POP3 and SMTP server and Java based rich clients.

MILITARY

EXPERIENCE

1997-1999

Human Resources, Israel Air Force

Was responsible for solders recruitment.

Worked on internal computer systems: data processing, reporting. LANGUAGES

Besides English, fluent in Russian and Hebrew languages.

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