Manager Human Resources
Resume:
Gwen Outen
Acworth, GA *****
http://www.linkedin.com/in/gwenouten
********@*****.***
CAREER HISTORY
Cabela’s Inc- HR Administrator and Scheduler June 2014 - current
Kronos- payroll/time keeping/Infinium© maintenance via PCN’s
Managed Pay- expense reporting
AS400
Workbrain© Scheduling Software
Workforce Management
Drug tests administered, documented COC#, monitored results
I- 9 and background checks via First Advantage software, monitored results
Keep track of call outs and tardiness
Brassring© software to open and close requisitions for additional human resources
Genetecs© software to manage badges- door access and time clock punches
Prepare new employee packets and distribute proper documents to corporate
LMS – Success Factors by SAP
Regal Nissan- Payroll Administrator - temp position
Daily, weekly, manual, payroll processed – Ovation Payroll©, manually entered accounting payroll entries to General Ledger of ADP DMS
Managed COBRA, Health, Dental, Vision, and Life insurances.
Managed FMLA, 401k, and garnishments.
City Motors Ford – finance, contracts, title clerk – TEMP Position
ADP DS DMS
Assistant Finance Manager- Ford Motor Credit and other various lending institutions.
Input car deals into accounting and processed documentation. (Extended service plans, registered new vehicle owners with Ford, created a solid customer base with current information that interfaced to parts, service and sales for additional marketing.
Payroll- input, calculated. Submitted 941, SUI & FUI, e-deposit weekly state & federal tax payments
Title clerk- Sales Tax and TAVT collected & computed. Filed for tags via electronic system
Input new and used vehicles with details requested by management.
Confirmed used vehicle costs, including repairs and maintenance performed on the vehicle.
New vehicles- confirmed prep was completed, any add-ons added to the stock#
OZ Electrical Supply, Inc. 2006-2007
Owner-Controller
Peachtree/Sage accounting- SubS corporate accounting, payroll, and inventory control. POS invoicing
Check credit with Dunn & Bradstreet
Monitor accounts receivable and placed liens on property as needed.
adp, Inc. - dealer services division
Sr. Project Manager 1987-2009
Oversaw the development and implementation of the project and held responsible for the projects outcome. Pre-sites included an analysis of every employee, every workflow, and every department of the dealership. After revealing redundancies, poor work-a-rounds, and unnecessary hand-off. Dealership management, our salesperson, and I redesigned the dealerships workflow. Each department was explained the new workflow and trained prior to go live in the attempt for 100% buy-in. The ADP team remained onsite for go-live day and then two to three weeks for on-the-job training. Customer satisfaction and retention top priority.
Projects included managing from five to 60 cross-functional associates, software/ hardware issues, budget adherence, conducting associate performance reviews, onsite subject-matter-expert, hosted preliminary/investigative and project status meetings. Worked with programmers on software changes, trained client how to submit their own software change requests.
90-100% Travel (USA and Caribbean)
Trained client and ADP new hires in Accounting, Payroll, Finance &Insurance, new & used vehicle RF Scanning and download to accounting to match dollars to stock numbers. Credit checks for new & used vehicle sales, LAHA, extended warranties. Parts inventory control, Parts RF Gun for receiving & downloading that data into the DMS, Part POS Invoicing, Service department POS Invoicing, automated dispatching, Electronic Repair Order, Online customer repair/maintenance appointment scheduling, various marketing templates and strategies from the service department database.
Data/Document storage warehousing, and archiving
Verified converted data to meet Sarbanes-Oxley compliance.
Convert data manually via data-entry, setup new facilities and ownerships, buy/sells
Payroll converted. Setup, instruct, calculate report all state/federal forms (most US states, multi-state).
CRM, Financial Statements, Factory Communications, Controller responsibilities
MIS, Management Information Systems
Document imaging, document storage and archiving, laser archiving and retrieval
ERP- Master Scheduler of 200+ associates and contractors with varying skills, located in the USA & Puerto Rico, differing work personalities, various languages spoken.
Backlog management, contract administration, contract analysis to confirm all purchased software installed and the client trained on to their satisfaction.
Implemented the standard software outside the normal dealership platform
Implemented in the truck industry, farm implements, many high end used car dealerships, and one stretch limousine factory.
MS Office 2010 with intro to Cloud, Access, Project 2003, Excel, PowerPoint
SharePoint, Concur, Outlook, Lotus Notes, Unix based operating system, TCP/IP, some Networking
National Accounts (mega- dealers with over 200 dealerships nationwide) Sarbanes-Oxley compliance
Client Account Manager
Data Mining, English statement (pre Microsoft Access)
Trained warranty clerks – any manufacturer
Heuring Chevrolet-Cadillac, Inc. 1980-1987
Controller - ADP Dealer Services software
Office Manager, Payroll, Human Resources, Executive Administrative Assistant
Title Clerk, Finance and Insurance Contract Administrator
Warranty Claims Clerk
Processed, audited, and submitted monthly Sub S corporate financial statements to Chevrolet, creditors, and banking institutions.
Trust compliance with GMAC, lien payoffs with power of attorney(s),
MIS for five departments accounting integration and budgeting.
Participated in one of the smoothest implementations of manual bookkeeping to ADP Dealer Services computerized accounting and inventory control packages, (trainer’s feedback). Processed payroll manually, then utilized ADP Employer Services payroll, finally converted to ADP Dealer Service in-house payroll software package. Calculated pay for hourly, commission, commission + base, flat rate/piece work, salaried, salaried+ commission, vacation pay, and special pay. Calculated and submitted all state & federal payroll taxes with appropriate forms (940, 941 W-9, I-9)
EDUCATION AND CERTIFICATIONS
Purdue University Major Marketing, Minor Human Resources
Chattahoochee Technical College, Medical Assisting Diploma 4.0 /4.0 March 2010-December 2011
AAMA Certified Medical Assistant # 2441931 expires 1-31-2017, HIPAA & OSHA compliant
Electronic Medical Records- Medisoft© Microsoft 2010 – Word, Excel, PowerPoint, Access, and Outlook.
Gold Plus National Career Readiness Cert # RK43QPVVH16B
BLS and Heartsaver First Aid (AHA). HIPAA and OSHA compliance
Microsoft 2010 – Word, Excel, PowerPoint, Access, and Outlook. Chattahoochee Technical Institute
Chevrolet Certificate of Excellence for Business Managers Award 1984, 1985, and 1986
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