Insurance Administrative Assistant

VALARIE JAMES

**** ****** ******, *** **, Brooklyn, NY 11206* 718-***-***** ***********@***.***

Experience:

HOSPITAL CLINIC HOME CENTER 2011-2014

ADMINISTRATIVE ASSISTANT/ SECRETARY BROOKLYN, NY

•Responsible for maintaining all office and school record keeping systems; develop and track records

•Used both computer and manual filing systems, completed a log of all incoming and outgoing correspondence

•Created and maintained student files, opened and closed files, composed letters, reports, and bulletins

•Greeted and directed visitors; addressed standard inquiries; maintained internal communication

•Maintained calendars of activities for the school, including schedules for parent conferences Individualized Education Plan (IEP) meetings, and directed school visitors to each daycare

•Assisted the administrator, and staff in planning and preparing for meetings, conferences, and workshops

PARTNERS IN CARE 2009-2010

HOME HEALTH AIDE NEW YORK, NY

•Assisted patients with nutritional and fluid intake, prepared meals, light housekeeping

•Escorted patients to appointments, change bed linen, assisted with toileting, changed diapers

•Assisted the patients with the use of medical equipment, supplies, and devices as prescribed

•Observed and reported changes in the patients' condition or environment to appropriate staff

BETH ISREAL MEDICAL CENTER 2006-2008

SECRETARY NEW YORK, NY

Hematology/Oncology & Breast Surgery Department

•Scheduled and confirmed patients appointments. Retrieved pathology and radiology reports

•Answered high volume calls and answered inquiries regarding the facility

•Prepared and updated patients' charts and demographic information

•Faxed, filed, photocopied, sorted and distributed mail, and typed correspondence

•Collected payments and co-pays for office visits and procedures

WEILL CORNELL UNIVERSITY 2007-2007

SECRETARY NEW YORK, NY

Cardiology Department

•Scheduled and confirmed patients appointments, prepared and updated patients charts

•Collected demographic information and inputted information in computer database and paper charts

•Collected payments and co-pays and obtained Pre-certification for procedures

DR.ROSENTHAL 2003-2006

SECRETARY NEW YORK, NY

•Registered patients and obtained insurance and other documentation

•Distributed faxes, messages, and test results. Collected payments and co-pays for visits

•Updated patients demographics in the computer database and patients charts

•Verified insurance, scheduled and confirmed appointments and surgeries

•Handled workers compensation and other billing information

DUFFY AND BRACKEN P. T. 2003-2003

RECEPTIONIST NEW YORK, NY

•Registered patients and obtained insurance information. Collected payments and co pays for visits

•Updated patients' demographics in the computer database and patients charts

•Verified and updated insurance and demographic information. Scheduled and confirmed appointments

•Faxed, filed, photocopied, sorted and distributed mail, and typed correspondence

•Set-up rooms and the office for patients' visits and the therapist

SOHO OB/GYN 2000-2003

OFFICE ASSISTANT NEW YORK, NY

•Registered patients and obtained insurance information and demographics

•Notified medical assistants of patients arrival, maintained patients schedules for four providers

•Distributed faxes, messages, and test results to appropriate physicians and staff

•Collected payments and co-pays for office visits and procedures, opened and closed facility

•Updated patients information and demographics and computer database and patients charts

•Directed clinical and administrative patient inquiries to staff. Scheduled and confirmed appointments

SWITCHBOARD OPERATOR

2000-2001

•Handled all incoming calls coming into the facility

•Answered patients' inquiries regarding the facility services and how to travel to the facility

•Collected patient information and patients' demographics. Scheduled and confirmed appointments

Education:

State University of NY-BEOC 2014-2015

Administration with Electronic Health Records Brooklyn, NY

Skills:

Microsoft Word, IDX, Eagle, Excel, Call Center, Scheduler, Receptionist, Insurance Verification, Medical Records, Data Entry, Scanning, and Keyboarding

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