Dedicated and hard-working professional with years of extensive experience providing top notch data entry and administrative support. Possesses a proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality, and producing quality work. Experienced in confirming the accuracy of data in various systems and developing complex spreadsheets. Seeking a position within a company where my experience and skills will be both valued and utilized.
Areas of Expertise
Data Entry Quality Control
Administrative Support Insurance Verification & Processing
Accounting/Payroll Support Customer Service
File & Document Management Correspondence Handling Microsoft Office Labelview 2014
Lotus Notes 10 Key
Modular Designs Flooring-Appleone-Temp
Administrative Assistant 06/2021 to Present
● Assist Sales Team with Submittals as far as Product Data, Installation, Maintenance and Warranty of products
● Order samples of products and sent out Transmittal of sample products for approval for projects
● Updated spreadsheet as products received for projects
● Send Closeout documents to clients after completion of project
Express Employment Professionals 02/2017 to 02/2021
Office Manager/Administrative Support
● Managed Front Desk
● Completed all on-boarding paperwork prior to interview with Recruiters
Directly assisted owner of the company and all staff with scheduling and all administrative support.
Responsible for day-to-day payroll; verification of hours, vacation, sick time, etc.
Received and screened a high volume of internal and external communications, including email and telephone calls. Operated multi-line phone system; 8 lines.
Run various reports for the payroll department and other staff members (call wait times, outbound calls per day, incoming calls received per day, etc.)
Ran Background Checks, I9’s E-Verify and completed drug screens
AirGas - The Resource Network 05/2014 to 12/2014
Production Manager Assistant
Directly assisted with and coordinated activities to obtain optimum efficiency of operations and maximize production.
Accurately created all labels for kits and inspected final products for quality control purposes.
Received and screened a high volume of internal and external communications, including email and telephone calls.
Responsible for safety and safety practices of assigned personnel.
SVCP - Kelly Services 08/2013 to 05/2014
Medical Billing Specialist
Worked directly with the insurance company, healthcare provider, and patient to ensure accurate billing and efficient claim processing.
Researched billing discrepancies and followed through with the resolution process.
Maintained current knowledge of and complied with established policies and procedures including patient confidentiality/patient rights, government, insurance and third-party payer regulations.
AXA Equitable 10/1999 to 6/2011
Underwriter Assistant/DMC Analyst
Responsible for prepping applications with the correct barcodes as they were received.
Following the prepping process, applications were scanned into the system for viewing.
Indexed requirements received for the applications in the system for the Underwriters.
Assisted the underwriters with medical information necessary to approve or decline applications for life insurance.
Compiled clients medical information such as medical history, medical exams, medical lab work, motor vehicle records, financial information, criminal backgrounds, etc. from various sources.
Worked in all different systems to receive the different medical requirements needed for each case.
Ensured that medical requirements were received in a timely manner through the correct system.
Provided administrative support to 4 Divisional Managers, 8 Mid-level Managers and 185 departmental employees.
Provided detailed meeting notes for quarterly branch conference calls for all branches and distributed to management and department head.
Prepared monthly production reports for all thirty-one NOC Underwriters.
Maintained 185 departmental attendance records (FMLA Related Absences, PTO and Part-time Compressed Schedules) and 16 timesheets.
Balanced bank checks with company records and analyzed for discrepancies; corrected errors as needed.
Ordered copies of paid checks and returned to departments.
Sent any forged checks to bank for investigation; coded check and filed if check had cleared.
Education & Certifications
GED Diploma Microsoft Word Certification Microsoft Excel Certification
Evaluating On-Line History Certification
WD Communications Writing Seminar Certificate