Customer Service Food

Nakisha Cardwell

Drive Thru Cashier

Decatur, IL

**.*******@*****.*** - 217-***-****

An interesting position with a growing company

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Circle K - St. Louis, MO - September 2015 to Present Responsibilities

Greet customers and maintain a friendly&positive attitude, sell store items, including but not limited to gas,groceries & or lottery, clean store as needed including grill,soda fountain,mop& sweep. keep drink stations stocked.keep grill items fresh and waste logged. I insure a pleasant experience when ppl have to get out for the day and stop for gas.

Accomplishments

I provide friendly service with a smile. I believe my bubbly attitude, pleasant conversation changes many days that started out bad for most of my customers & vise versa. I demonstrate great customer service by being pleasant & quick with service&I enjoy it as well.

Skills Used

Communication skills, management, multitasking, sales,food service sanitation. Drive Thru Cashier

Arby's /Miller group - Decatur, IL - October 2011 to June 2015 Executed daily operations of the drive thru.

• Requested customer orders and depressed keys of multicounting machine to simultaneously record order and compute bill.

• Notified kitchen personnel of shortages and special orders.

• Served cold drinks, using drink-dispensing machine, and frozen milk drinks and desserts, using milkshake or frozen custard machine.

• Made and served hot beverages, using automatic water heater and coffeemaker.

• Trained new employee's in taking orders&cashing out orders with the proper attitude.

• Received payments and made change.

• Structured and maintained a fast, friendly&steady functioning drive thru. Food Service Lead

Aramark Inc - Decatur, IL - February 2004 to March 2011 Executed daily operations of supervising and running the school cafeteria.

• Trained workers in the performance of duties.

• Assigned and coordinated work of employees to promote efficiency of operations.

• Supervised the serving of meals.

• Inspected kitchen and dining areas, kitchen utensils and equipment to ensure sanitary standards were met.

• Kept records, such as amount and cost of meals served and hours worked by employees.

• Requisitioned and inspected foodstuffs, supplies and equipment in order to maintain stock levels and ensure standards of quality were met.

• Directed the preparation of foods and beverages.

• Supervised the activities of workers engaged in food preparation and service. Housekeeper

Fairfield inn suites - Decatur, IL - March 2002 to February 2004 Responsibilities

Stock utility cart,strip and remake beds, vacuum, empty trash,clean bathrooms, dust,polish crome,polish wood furniture, & layout itinerary, change all linen.

Accomplishments

I made great tips & customers would remember the great job I'd done. I wld remember certain details of the customers stay ..like the coffee they prefer,or what news paper they read..the way they preferred thngs during a stay longer than a night or two...or regarular check ins. Skills Used

reliability, consistency, customer service, cleanliness, hospitality

EDUCATION

G.E.D

Adult Education Center

2013

SKILLS

HHA

Housekeeping

Customer service

CERTIFICATIONS

food service sanitation license

June 2006 to June 2016

ADDITIONAL INFORMATION

Obtained food service sanitation license in 2006 license is still valid expires in 2016 will renew again..

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