JENI LU
** **** **** *********, ** ***** 781-***-**** cell ********@*******.***
EXPERIENCE
Sept 2009 - MARSHALLS / TJX COMPANIES Woburn, MA
Present Supervisor
Managed a team of 32 associates at a retail distribution center
Maintained staffing levels to meet production goals, problem solved orders, and managed the work flow
to ensure inventory was processed within the goal time
Facilitated and led team through engineered standards rollout; identified and improved associate performance from 75% to 102% standard
Created training material for work procedures and delivered formal presentations to associates
Wrote articles for building-wide newsletter
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June 2009 - LAST WORD TOASTMASTERS 6/2011- 6/2012 Burlington, MA
June 2012 President
Led the public speaking club to Distinguished Club status for the 2011-2012 year
Provided a supportive club environment to help members achieve self-development goals
Led team of six club officers and opened every club meeting
Vice President of Education 6/2010 – 6/2011
Provided and maintained the programs through which members can learn and grow
Planned and coordinated meetings
Vice President of Public Relations 6/2009 – 6/2010
Organized a membership campaign which generated an 8% increase in club members
Overhauled club website appearance and member user features: http://lastwordtoastmasters.com
Publicized the speaking club to the local community via press releases, newsletters and Internet
Researched and prepared presentation material for speaking opportunities
Mar 2006 - FILENE’S BASEMENT Burlington, MA
Dec 2008 Assistant Buyer 5/2008 – 12/2008
Managed SKU database for a $13M annual sales segment of the off-price retail company
Interpreted sales reports to forecast, identify, and act on weekly underperformance and sales opportunities
Utilized Excel to analyze selling patterns and uncover areas of business opportunity
Reviewed the Open-to-Buy budget to achieve inventory plans at the department and class levels
Traveled to vendors to actively participate in the buying process
Negotiated prices, terms and transportation arrangement for merchandise
Allocation Analyst 1/2007 – 5/2008
Challenged store inventory for the retail chain, resulting in a 3.2% increase over prior year sales
Planned monthly distribution strategies to facilitate discussion with Buyers and Planning Manager
Provided leadership and instruction to new analysts
Identified underperforming sellers and recommended specific actions
Merchandise Coordinator 3/2006 – 1/2007
Entered purchase orders into computer system and monitored merchandise flow
Applied troubleshooting and problem-solving skills to resolve order issues
Partnered with buyers, vendors, stores and the warehouse to ensure timely merchandise delivery
EDUCATION
UNIVERSITY OF MICHIGAN Ann Arbor, MI
Ross School of Business, Bachelor of Business Administration
WEST OTTAWA HIGH SCHOOL Holland, MI
Class Valedictorian; Rank #1 of 365 students