Customer Service Administrative Assistant
Resume:
D'LONTREA JACKSON
**** ******* ******* **. **** A4
HOUSTON, TX 77090
832-***-**** cell
***************@*****.***
Career Objectives
Seeking employment with a company that allows for growth where I can utilize skills learn in past employment. Effective and results-driven individual seeking an Administrative Assistant position utilizing exceptional secretarial skills and highly organized approach to improve the overall efficiency of institution.
Summary of Qualifications
Over 5 years experience as a Customer Service Representative, Data Entry Keys, Office and Administrative, Support Worker and Receptionist.
Work History
Walmart, Texas
Customer Service Rep.
Nov 11, 2005 - Dec 31, 2013
Waited on customer as they enter the check-out lines. Packaged their merchandise. Worked on the sales floor assisting customer with inquires. Kept my assigned area neat and organized. Balanced the cash box daily. Assisted in the courtesy booth issued money orders, made change, set up cash tills, took returns from customer and made refunds.
Worked over night as a stocker. Put merchandise on shelves from the trucks. Operated a pallet jack. Used a bailer to compact boxes.
Open Door Ministries, Houston, Texas
Administrative Assistant / File Clerk
Jan 01, 1999 - Dec 31, 2008
• Retrieve, sort, and file all information
• Maintain an arranged file room
• Assist in training of other clerical staff in scanning key documents
• Maintain a day by day productivity log of scanning and indexing activities
• Interact with clients, visitors, staff and the public
• Copy and fax, sort mail. hand out reports and memos
• Sort material in accordance with filing system used
• Collect materials to be filed from company and staff
• Stamp files and materials received
• Record materials removed and take back those not returned
• Remove and trash out-of-date materials
• Assist with typing as required
• Screen and direct incoming calls
• Determine routine problems in office
• Place essential papers and materials in files
• Take photographs of all records by means of microfilming equipment
• Add or remove data to file records
• Help other office workers
• Type and file information on folders
• Find out where material will be filed
• Locate and eliminate materials from files upon request
Education:
E.L. Furr High School, Houston, Texas
High School Diploma
Human Services
Gary Job CORPS
Computer Skills
•Typing Speed 65 Words Per Minute
•Email Software (Outlook, Thunderbird, etc.)
•Internet Browser (Internet Explorer, Firefox, etc.)
•Peripheral Devices (Scanners, Printers, etc.)
•Personal Computers
•Presentation Software (PowerPoint, Flash, etc.)
•Spreadsheet Software (Calc, Excel, etc.)
•Word Processing Software (Word, WordPerfect, etc.)
Language Skills
English - Excellent (Read, Write, Speak)
References:
Barbara Russell Deanna Hadnot
Church Member Church Member
G4S Security Walmart Warehouse
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