Administrative Assistant High School

Objective

To obtain a full-time receptionist which would allow me the opportunity to utilize my skills, abilities and experience to contribute to the company's success.

Work History

**** ****** ***k, Pittsburgh, PA

Loan Administrator

Processed incoming and outgoing mail

Answered the switchboard and directed callers to the appropriate parties

Delivered documents to the appropriate departments

Photocopied documents and scanned them into the appropriate electronic files

Filed documents in the real estate files

Typed documents and sent them to borrowers

Made CD’s of file material for various parties

Typed documents and sent documents to the appropriate state agencies

2001-2013 AIG Insurance, Pittsburgh, PA

Administrative Assistant

Tracked claim petitions received and adjuster responses to ensure the claim petitions were processed in a timely fashion

Inputted loss reports.

Sent first reports of injury to the PA Bureau of Workers' Compensation.

Handled general office duties.

Checked coverage to verify workers compensation with AIG.

Transferred claims from medical-only claims adjusters to adjusters who handled lost time claims.

2000-2001 The Monteverde Group, Pittsburgh, PA

Administrative Assistant

Provided full range of clerical services for financial planners and broker dealers.

Prepared policies for delivery to insureds.

Prepared insurance and investment summaries for clients, along with current account status.

Verified face amounts of policies, secured beneficiary information, and processed client payments.

1976-2000 Kemper Insurance, Pittsburgh, PA

Assistant Clerical Supervisor

Supervised, delegated and mentored clerical assignments.

Coordinated and took incident reports from insureds, claimants, and agents.

Transcribed recorded statements of insureds, claimants, and witnesses.

Typed workers compensation forms including denial letters and supplemental agreements.

Education

1976 Boyd School, Pittsburgh, PA

Business Certificate in Secretarial Sciences

1975 Bethel Park High School, Bethel Park, PA

High School Diploma

References Available Upon Request

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