Customer Service Representative

Marylou Vautrin

Athens, AL

*******.*********@*****.*** - 615-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Call Center Customer Service Representative

Asurion - Nashville, TN - June 2015 to February 2016 Responsibilities

I had to determine requirements by working with customers. I had to answer inquiries by clarifying desired information; researching, locating, and providing information. I had to resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. And my ultimate goal was to Fulfill requests by clarifying desired information; completing transactions; forwarding requests.

Skills Used

Knowledge Retention

Organization

Flexibility

Friendliness

Patience

Press Operator

Onin Staffing/ Quality Industries - Nashville, TN - November 2013 to December 2015 Responsibilities

I had to produce parts from metal, plastic or other materials using a punch press. I had to look at blueprints or plans for the finished product, make adjustments to the machine to control speed, material feed and path of the punch, as well as make sure the machines are set up properly, working well, and producing quality product.

Then I had to look at the finished product to ensure it is defect-free and ready for the next step in production. Skills Used

Math Skills

Attention to Detail

Mechanical and Technical Skills

Stamina

Housekeeper

Radisson Hotel/ Doubletree - Huntsville, AL - September 2011 to October 2013 Responsibilities

I had to vacuum and mop rooms

Change the garbage

Clean the entire room on a timed schedule

Clean a set amount of room thoroughly in a timely manner Operate a washer and dryer

Skills Used

Accuracy

Dependable

Responsible

EDUCATION

Hazel Green High School - Hazel Green, AL

2008 to 2012

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