Manager Management
Resume:
Allan Pestaño
+63-091*-******* *************@*****.*** Parañaque, National Capital Reg
Experience
Dec 2012 - Feb 2016
(3 years 2 months )
Facilities & Admin Manager
SHORE Solutions Inc
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Administrative Executive
Position Level
Assistant Manager / Manager
Manage the facilities, administration and support teams for operations, and work closely with the IT support group in a multiple site setting. Manage the build out / fit out projects / renovations / team movements at times in very tight schedules and limited budget. Prepare forecast expenses (recurring and capital expenditures); submits and justifies for its approvals; once approved, execute the project, closely monitor and work with the entire team achieving great results. Reports to the Director of Facilities & IT, has a number of subordinates, three of which are directly reporting to me, rest of the team members mixture of direct hire and outsourced. Responsible for the safety, security of our employees across sites and all the facilities, assets and inventories. Also handles the procurement and purchasing team.
Aug 2011 - Aug 2012
(1 year )
Facilities and Admin Manager
Northgate Arinso Philippines
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Management
Position Level
Assistant Manager / Manager
Manage and lead the Facilities and Admin support team for the global delivery center.
Seat checking and monitoring reporting.
Build out planning, budget/Capex approval; execution, setting out and hand over to operations.
Security, Utilities and outsourced ancillary services.
Procurement of office related requirements; vendor management.
Jan 2008 - Jul 2011
(3 years 6 months )
Admin / Facilities Manager
Manulife Business Processing Services
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Administrative Executive
Position Level
Assistant Manager / Manager
Facilities / Administration Management, Support Group, Safety & Security Systems, Maintenance of Offices. Responsible for the Seat Planning and seat allocation, seat checking reporting and to maximize the use of power, lights, AHU, etc and to determine the need for office expansion programs.
Manage the fit out / construction or renovation of offices. Procurement of pantry and washroom supplies. Interacting and representing our company with Landlord, Security and Janitorial providers. Handling facilities, offices, training rooms, workstations housekeeping arrangement / cleanliness / repairs and procurement; cafeteria food providers; ensuring supply of drinking water; wash room supplies. Responsible for employee IDs and access cards issuances, re-issue, return of resigned/terminated employees; access control system maintenance and control. Managed the CCTV from the installation to hand over and monitoring and reviewing of recording.
Health and Safety programs and compliance.
Vendor/contractor management; fit out and construction management of offices and expansions planning and execution.
Jan 2006 - Dec 2007
(1 year 11 months )
Administration Supervisor
Advanced Contact Solutions Inc
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Clerical/Administrative Support
Role
Management
Position Level
Supervisor / 5 Years & Up Experienced Employee
Responsible for the supervision of the administrative functions, services, supplies, purchasing functions, bldg & facilities maintenance, safety & security plus the housekeeping. Support group for the call center operations.
May 2000 - Dec 2005
(5 years 7 months )
Warehouse Operations Supervisor
AAI Logistics Inc
Industry
Transportation / Logistics
Specialization
Logistics/Supply Chain
Role
Supervisor/Team Lead
Position Level
Supervisor / 5 Years & Up Experienced Employee
VMI (Vendor Managed Inventory) Warehouse - 3rd Party Logistics Provider to the suppliers of the semicon/electronics industries, our company playing the role of the connecting loop in the supply chain cycle. We do the import releasing/brokerage, transport of materials from port to our warehouse; unloading/checking/counting/visual inspections of items against packing list or invoices or shipping documents; Inventory & Warehouse management systems(WMS); Storage & slot assignments or locator systems; Pick & pack activities; Distribution and delivery activities to various end users. Liaise with Bureau of Customs office for government requirements of operating a Customs Bonded Warehouse as well as day-to-day supervision and management of suppliers distribution activities form part of my responsibilities.
Mar 1992 - Jan 2000
(7 years 10 months )
Distribution Centre Analyst
3M Philippines Inc.
Industry
Manufacturing / Production
Specialization
Logistics/Supply Chain
Role
Supervisor/Team Lead
Position Level
Supervisor / 5 Years & Up Experienced Employee
DC Analyst assumes full responsibility of the entire operations of the Finished Goods Warehouse under the Logistics group.
Successfully implemented the Warehouse Management Systems (WMS) an in-house developed system which was applied to all subsidiary of 3M Int'l as part of the supply chain program wherein our team won an Outstanding Achievement Award for Supply
Chain programs developed and adapted locally. The system operates all processes and functions of the whole warehousing, inventory, distribution and billing confirmation functions.
Has lead and developed the warehouse team in meeting and even exceeding customer (internal & external) requirements and expectations.
Team member who conceived and implemented the 3rd party hauling services whereby the distribution personnel of the company were negotiated and given contract for hauling/delivery requirements of the Distribution Centre. Hence reducing cost, increasing efficiency and developed entrepreneurs to former employees.
Jan 1990 - Jan 1992
(2 years )
Product Distribution Assistant
Premium Packaging Products Int'l
Industry
Manufacturing / Production
Specialization
Logistics/Supply Chain
Role
Logistics
Position Level
Supervisor / 5 Years & Up Experienced Employee
Product Distribution/Inventory Management/Warehousing are the main functions of my two year stint in this glass & bottle manufacturing plant which is subsidiary of San Miguel Corp. Coordination with Production Planning for the customer requirements, allocation and delivery schedules; Customer plant visit and meetings for their other delivery requirements; Maintains orderly and cleanliness of the storage area of the finished products while supervising the personnel for the smooth and safe operations.
Education
1988
Olivarez College
Bachelor's/College Degree in Commerce Philippines
Major
Accounting 3rd year college drop-out
CGPA
85.0/100
Skills
Advanced
Logistics - Warehousing & Distribution Process, Administration & Support Services, Administration - Facilities, Security & Safety, Logistics, Warehousing & Inventory Mgt, Admin
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
Spoken Written
English
8 8
Filipino
8 8
Jobstreet English Language Assessment (JELA)
Date Taken
29 Jan 2010
Score
29/40
Additional Info
Expected Salary
Preferred Work Location
National Capital Reg
Other Information
Worked for a number of years in the logistics, warehousing/inventory management and product distribution processes plus administrative functions with a multinational company handling thousand of line items finished goods); worked for a logistics solution provider company.
Has progressively worked in the BPO/Call Centre industry for the past eight years and has developed knowledge, skills, right attitude being a lead in the Admin & Facilities support group for the operations department. Has experienced the fit out, construction activities; vendor / contractor management; purchasing functions; health and safety; security access control and CCTV systems; manage the security and cleaning providers; preventive maintenance of company owned facilities and equipment; budget preparation and control; vendor selection and accreditation.
Completed the Basic Occupational Safety & Health (BOSH) 40-Hours Training, July 2007, c/o OSH Center, Dept of Labor & Employment, North Ave, Quezon City
About Me
Gender
Male
Age
50
Telephone Number
Address
Unit B, L4 B4, Ireneville Subdivision 2,, Barangay Marcelo, 1700, Parañaque, National Capital Reg, Philippines
Nationality
Philippines
Permanent Resident
Philippines
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