receuving lead

Gisela Manresa

**** ** *** *******, ******** Pines, FL 33029 954-***-**** *****@***.***

Objective

To obtain a position that will enable me to use my strong organizational skills, guest service-oriented mindset, and ability to work well with people in order to become notable asset and leader.

Experience

4/2013- Winn-Dixie Stores, Ft. Lauderdale

Current Inc. FL

Receiving Lead

Checking in vendors, processing invoices, adhering to company policy. Releasing and closing invoices

5/1998 -

3/2013

Winn-Dixie Stores, Inc.

Ft. Lauderdale, FL

General Merchandise Manager

•Handled the ordering of merchandise and organization of the department while achieving positiveresults in asset protection audits.

•Directly supervised General Merchandise Clerks, ensuring the development and growth within the organization.

•Played an important role in providing exceptional service to all customers, building countless relationships along the way.

•Responsible for managing over $50,000 of non-food related inventory at multiple locations in my position as a department manager.

2/2004 – 2/2005

LiveOps, Inc.

Santa Clara, CA

Call Center Agent

•Recruited multiple individuals who went on to become LiveOps call center agents.

•Completed all material found online from LiveOps University, a self-paced, module based learning system where all of the certification material is held.

•Participated in a virtual call center with a community of over 20,000 sales and customer service professionals.

Education

High School Diploma

American Senior High School

Miami, FL

Additional Information

•Bilingual; fluent in speaking and writing both English and Spanish.

References

Upon Request

Contact this candidate