Vijay Malliah M A
E-Mail: ***.*******@*****.***
Phone: +91-958*******, +601*********
Proficient in structuring & shaping the client engagements and solving complex client challenges w.r.t. Project Management / Delivery Management / Practice Management functions in HCM domain; targeting assignments in the areas of Business Analysis / HCM Consultancy, preferably in IT / Banking sector
Location Preference: South India
PROFILE SUMMARY
Over 5 years of rich experience in Program Management, HCM Consultancy & Business Analysis
Excellence in managing large teams right from requirements through design, implementation & deployment
Expertise in providing consultancy services for developing organizational processes, framework and methodology for the clients
Extensive experience in executing full life-cycle development projects; ramping up projects within time, budget & quality parameters, as per project management & best practice guidelines
Functional expertise lies in HCM – Time, Payroll, Benefits, Personnel Administration, Organizational Management, Compensation along with SuccessFactors’s Employee Central
A result-oriented professional with a go-getter attitude and strong communication, people management, coordination, analytical & networking skills
CORE COMPETENCIES
~ Requirement Gathering ~ Program Management ~ Business Analysis
~ Team Management ~ Software Testing ~ Troubleshooting
~ SAP Implementation (HCM) ~ Customer Relationship Management ~ SDLC
ORGANISATIONAL EXPERIENCE
KPISOFT Inc (Feb’12 – Feb’16)
Growth Path:
Business Analyst: Feb’12 – Apr’13
Senior Business Analyst: May’13 – Feb’14
HCM Consultant Mar’14-Present
Key Result Areas:
Working closely with the program management and development teams to drive quality through design and implementation, ensuring that appropriate quality metrics & goals are defined & tracked throughout the project lifecycle
Developing and executing test strategies to ensure quality service pack releases; ensuring proper functionality and performance of a wide variety of applications and platforms
Conducting User Acceptance Testing (UAT); supporting clients during testing weeks to build & strengthen their confidence in products
Reviewing & accepting product requirements; developing & managing schedules; supervising test plan development & execution; coordinating with other teams for successful releases
Participating in software requirements, analysis and design reviews, as required for proper test planning
Supporting off-shore teams in getting tests up and running; investigating and troubleshooting test failures and raising appropriate issues where required
Customizing and configuring the application to match with client requirements
Highlights:
Merit of receiving additional projects basis excellent services and on-time deliveries of projects under the supervision; received appreciations for the same
Recognised for sharing key business work load suggestions to enhance or improve application performance by 15%
Overcame solution for delivery and implementation challenges during the completion of Celcom and Dialog project by taking critical data migration and integration measures
Played a key role in taking patch management initiatives and CR handling to execute projects on time and within budget
PROJECTS HANDLED:
Client: Celcom (Malaysia – Onsite) (Users count – 4200)
Period: Apr’14 – Present
Designation: HCM Consultant (Users count – 1000)
Client: Cradle (Malaysia – Onsite) (Users count – 200)
Period: Apr’15 – Present
Designation: HCM Consultant (Users count – 1000)
Client: Axiata (Malaysia – Onsite) (Users count – 500)
Period: Apr’14 – Present
Designation: HCM Consultant (Users count – 1000)
Client: Gold’s Gym (Indonesia – Onsite) (Users count – 1000)
Period: Dec’14 – Present
Designation: HCM Consultant
Responsibilities:
Implementing performance management system and KPI Setting, 360 competency process & calibration on cloud
Requirement Gathering and finalizing the scope
Documenting BRS, managing project development and successful delivery of project
Solution Configuration (Scoping, Fine - Tuning, Finalizing the Organizational structure and testing the customer specific solutions
Managing SDLC from initial request estimation, planning, development, testing and implementation
Designing proof of concepts and demo scenarios to meet customer needs
Experience on Dashboard creation, Performance management, reports and analytics
Delivering Functional and User Acceptance Testing
Providing end user training to clients
Configuring the entire Performance Management Program
Managing and coordinating offshore teams from developments and enhancements
(refer to the annexure for further project details)
ACADEMIC DETAILS
MBA from PSG Institute of Advanced Studies, Coimbatore with 8.45/10 in 2011
B.E. (Computer Science) from Anand Institute of Higher Technology, Chennai with 74.12%
12th from Nagamani Ammal Matric Hr. Sec. School, Cumbum with 86.83%
IT SKILLS
Business Analysis
Microsoft Office
Jira
RDMS
CERTIFICATIONS
Introduction to SuccessFactors Solution
Diploma in Human Resource Management
HR Function with SuccessFactors Employee Central
RESEARCH
Conducted research on ‘Brand Audit and Strategic Management of ICICI Bank’ published in ‘Marketology’, a quarterly journal of Institute of Marketing & Management, New Delhi
Analysed the customer viewership pattern of Star Vijay channel among the people of Tamil Nadu to find out the popular and unpopular shows of Star Vijay channel
PERSONAL DETAILS
Date of Birth: 9th December 1987
Languages Known: English, Tamil and Kannada
Mailing Address: No.-5, 1st Main Road, Kottur Gardens, Kotturpuram, Chennai
ANNEXURE
Client: Edotco Malaysia (Users count – 400)
Period: May’13 – Dec’15
Designation: Senior Business Analyst
Client: Dialog Sri Lanka (Users count – 2500)
Period: May’12 – Feb’14
Designation: Senior Business Analyst
Responsibilities:
Conducted requirement gathering and gap analysis of different HCM functions
Steered research and development of new feature for HCM systems
Spearheaded testing and assisted users in UAT and screens walkthrough/trainings
Generated documents like BRS, SLA & others
Ensured project coordination with development, solution management and quality management teams
Managed HRIS data management of employees
Worked on performance goal setting across client’s organization
Implemented competency program for 360-appraisal process
Calibrated employee's performance program in the organization
Monitored analytics & reporting to gain insights on workforce management and talent management
Recruited and trained business analyst
Worked on SQL queries for generating reports
Client: Celcom Malaysia (Users count – 4000)
Designation: Business Analyst
Period: May’12 – Apr’13
Client: Axiata Malaysia (Users count – 300)
Designation: Business Analyst
Period: May’12 – Apr’13
Responsibilities:
Managed product development, testing and implementation
Implemented EPMS on cloud environment
Led on boarding tenants to the system
Prepared project documentation, process flow training materials, FAQs, end user training materials
Monitored HRMS database management of the system
Supervised CR handling, functional testing and patch management
Created functional specs for UI and dashboards development
Performed the gap analysis and documented the requirements
Worked on SQL queries for report extraction
Supported onsite team on resolving queries and CRs
Identified the technical needs of the organization; proposed solutions to remove inefficiencies and closed gaps in existing process via process redesigning