Sales Manager
Resume:
SOLOMON FIANKO
*******.******@*****.***
Age: 34 years
Language Proficiency: English
Values
Integrity
Creativity and innovation
Continuous improvement
Skills
Retail banking and Insurance
Business strategy and development
Relationship Management
Teamwork
Career Profile:
Moved from the position of cluster head to the position of corporate sales relationship officer and cluster head within one month after selling 20 IT devices within one month.
A prolific sales man who led a group of three to bring in from two companies monthly deposits of over GHC60 000 and personal loans of GHC300 000.
Proven good business relationship skills garnered over the years through sales training.
Proven ability to exceed targets set after bringing in over GhC 60 000 in monthly deposits consistently for three months and loans worth GhC300 000.
Experience in strategic market design through market profiling and data base development acquired over the years as a cluster head.
Proven drive initiative and innovative skills after suggesting the provision of business solutions oriented device as against mere device helping increase sales by over forty percent in a period of three month.
Led the entire Accra branch of Starlife assurance to three major sales points in one month.
Relevant work Experience:
(January 2014 to Date,) Sales Personnel Starlife Assurance Company Limited
Soliciting for customers both personal and corporate.
Negotiating with managements of companies for clients.
Introducing products to clients and elaborating on relevance of products to clients needs.
Documentation and processing of Clients documents at the office.
Offering after sales service.
(January2012-December2013, 2years) Cluster head for S.M.E’s sales team and corporate Relationship officer-The Telecom- Channel (An LGG company)
Duties
Performed market identification and segmentation and divided sales personnel into each segment.
Observed sales activities of sales personnel.
Wrote reports on each sales activity of sales personnel.
Developed sales strategy and viable markets and approach to sales storming.
Wrote proposals to corporate bodies.
Built relationships with client to offer after sales services.
Reported to the corporate sales and marketing manager.
Kept track of sales records of sales representatives.
Led sales representatives to undertake presentations for S.M.E’s.
Provided guidelines on good sales practices (Professional standards).
Achievements
Drafted the first sales antennary demarcating each cluster as a sales point for a particular day in the week helping cut down operational cost and defining sales target market for each day
Offered management advice on the need to offer solutions other than just a devise helping increase sales and turnover by 40%.
(2011March to 2011 December, 10months) Direct Sales Representative; Standard chartered Bank S.M.E’s (Small and medium scale enterprises) Agency - Laine Services
Duties
Prospected for Business clients (S.M.E) banking.
Logged all customers’ complaints through the team manager.
Made presentation to prospective customers on SCB consumer banking products
Informed customers on set requirement security documentations process and procedures that pertained to account opening and credit facility.
Submitted completed application forms to team manager daily for vetting and subsequently to respective branches for processing.
Kept a sales call activity sheet to record sales calls made and potential business prospects for the bank.
Complied with the code of conducts at all times.
Performed daily call report
Ensured accuracy of application document
Maintained high levels of customer satisfaction as key levels to success
(November 2007- April 2009, 1 year 6months) Sales Personnel Barclays bank. Agency - Rakes recruitment
Duties
Solicited for customers both personal and corporate.
Negotiated with managements of companies for presentations and client
Introduced product to clients and elaborated on relevance of products to client’s needs.
Documented customer’s information and assisted in the facilitation of processing of documents at the office.
Key Achievements:
Best sales Personnel Spintex Sales Centre (July 2008).
Group leader of three Sales personnel (March 2008 to July 2008).
Gave Barclays three hundred and fifty customers from two Companies.
Honors:
Best Sales personnel Spintex Direct sales Centre for highest number of
Accounts and highest number of accounts funded in the month of July 2008.
Training
Business skills; Business relationship; Business Administration.
Financial products training (Retail banking)
Credit risk evaluation training-SME’s (Stanchart)
KYC compliance training (Barclays and Stanchart)
Anti-money laundering training (Barclays, Stanchart)
Financial fraud training (Barclays and Stanchart)
Life assurance training (Starlife)
Financial sanctions training (Barclays and Stanchart)
Sales technique
Customer service training
Business planning training
Personal goal setting
Professional designation
Level I candidate in the CFA Program.
Education:
2002-2006 University of Ghana Legon
Bachelor of art Degree,
2001 S.S.S.C.E
Osei Kyeretwei Secondary School-Kumasi (OKESS)
(Accounting, costing, Business Management, Economics)
References:
Adjoa Gyasi
(Customer Team Leader)
Head office
Barclays bank Ghana
Godwin Manyo
Unit manager Accra branch
Starlife Assurance
Gordon adusei
Branch Manager Accra Branch
Starlife Assurance
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